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Creating 3D reference: Adventures in Second Life

Creating 3D reference: Adventures in Second Life. Amy Buckland amy.buckland@mcgill.ca Krista Godfrey godfrey@mcmaster.ca. Today. Second Life Reference Creating Reference Services in Second Life McMaster University McGill University Future of 3D Virtual Reference.

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Creating 3D reference: Adventures in Second Life

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  1. Creating 3D reference: Adventures in Second Life • Amy Buckland • amy.buckland@mcgill.ca • Krista Godfrey • godfrey@mcmaster.ca

  2. Today • Second Life Reference • Creating Reference Services in Second Life • McMaster University • McGill University • Future of 3D Virtual Reference

  3. Advantages of SL Reference • Incorporates the best of traditional and digital reference • Adds visual cues to a digital interaction • Anonymity means users don’t feel stupid when speaking to the librarian • Visual representation of chat facilitates the flow of the conversation • Avatars increase the sense of “being there”

  4. Disadvantages of SL Reference • Technical Issues • Disappearing reference interview ? • Gimmick

  5. Academic Libraries in SL • Education actively exploring • Exemplify 2.0 concepts (Swanson, 2007) • participatory • flexible • service at the point of need

  6. McMaster’s Second life • lots of training and exploration time • links to existing online resources • little marketing • 3 month pilot now a continuing project

  7. McGill’s Second Life • new pilot • high learning curve for staff • orientation promo • support for faculties

  8. The future of virtual world reference • Must be creative • Incorporate digital natives • student projects • student feedback • Don’t duplicate

  9. Why Virtual Worlds? • statistics suggest there is a need but needs more analysis • point of need issue • other virtual world projects • important to prepare for the future

  10. Thanks! Merci! Danu Dahlstrom (aka Krista) godfrey@mcmaster.ca Jambina Oh (aka Amy) amy.buckland@mcgill.ca

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