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A Taste of Music City: A True Nashville Experience

A Taste of Music City: A True Nashville Experience. Dining Room Training. Service Style: Buddy. Teams of three servers Head Server Server 2 Server 3 Trays & Tray Jacks. Find your Buddy!. Tables 1&2 Tables 3&4 Tables 5&6 Tables 7&8 Tables 9&10 Tables 11&12 Tables 13&14

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A Taste of Music City: A True Nashville Experience

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  1. A Taste of Music City: A True Nashville Experience Dining Room Training

  2. Service Style: Buddy • Teams of three servers • Head Server • Server 2 • Server 3 • Trays & Tray Jacks

  3. Find your Buddy! Tables 1&2 Tables 3&4 Tables 5&6 Tables 7&8 Tables 9&10 Tables 11&12 Tables 13&14 Tables 15&16

  4. Here are your tables… 7 11 10 9 8 5 6 12 13 4 3 14 15 16 2 1

  5. Satellite Kitchen Bev station Bev station Special dish S A T E L I T E K I T C H E N

  6. Satellite Kitchen Bev station Bev station Special dish 8 1 K I T C H E N S A T E L I T E 7 2 3 6 4 5

  7. Flow of Traffic in Dining Room

  8. Menu & Allergies • 1st Course: Parsnip Soup • Ingredients: Parsnips, Russet Potato, Sweet Onions, Sliced Pear, Sour Cream, Garlic Salt, Cayenne Pepper • Allergies: Cayenne Pepper • 2nd Course: Spinach Walnut Salad • Allergies: Nuts and Feta Cheese • Ingredients: Spinach, Walnuts, Cranberries, Feta Cheese, Apples. With Balsamic, Red Wine Vinegar, Olive Oil and Dijon Mustard

  9. Menu & Allergies • Entrée Course: Smoked Pulled Pork, Grit Cake, Chayote Slaw, Sweet Potato Fries • Vegetarian Option: Vegetarian Black Bean Chili • Dessert Trio: Goo- Goo Clusters, Fried Oreos and White Chocolate Filled Strawberries • Allergies: Peanuts, Strawberries, Chocolate - Ingredients: Marsh mellows, chocolate chips, oreos, strawberries

  10. Seat Placements for Serving 4 2 1 3 5 6 7 8

  11. Serving a Table • Second Server • Carrying:one tray jack • Set between two tables • Head Server • Carrying: one tray with 4 plates • Will set down on jack placed by second server. • Both second server and head server will take 2 plates each and serve their respected side of table. • Third Server • Carrying: one tray with 4 plates • Will set down on jack after first tray is emptied. Server 2 and head server will take 2 plates each and finish serving the rest of table 1. • *Two Hands!*

  12. 1 2 3 4 5 6 7 8

  13. 1 2 3 4 5 6 7 8

  14. 1 2 3 4 5 6 7 8

  15. 1 2 3 4 4 5 6 7 8

  16. Remember… • First two courses (parsnip soup and spinach walnut salad ) • 4 dishes per tray • Server 2 sets jack down and head server lays first tray. Each will take 2 plates and serve their sides of the table. • Server 2 takes empty tray back to satellite kitchen, to reload tray for second table, while server 3 and head server finish serving first table. • All go back and repeat for second table • After second table complete take all trays and jacks with you • Last two courses (entrée, dessert trio) • 4 dishes per tray • Server 2 lays jack and second server and head server serve the first half of their table • Server 2 clears tray and server 3 and head server serve the last half of the table. • Return to satellite kitchen to reload trays for the second table • **Head Server: Leave tray jack in dining room between serving tables

  17. Clearing tables • Serving teams enter the dining room with: • Two trays • One tray jack • Server 2 and Head Server will clear seats 1,2,5,6 on one tray. Server 2 will take back dishes while Server 3 and Head Server will clear seats 3,4,7,8. • All will empty trays and repeat for table 2 • Remember to clear the appropriate silverware!!!! **Remember: Don’t leave your tray at the busing station!**

  18. REMEMBER! LOWER on the LEFT RIGHT on the RAISE

  19. Last thing… Remember to smile and have fun! Be casual! If you have any questions, don’t hesitate to ask! Head servers come up front please…

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