1 / 24

Intercultural conflict Style Inventory: We don’t all smile in the same language.

Intercultural conflict Style Inventory: We don’t all smile in the same language. Jordi Roman Romano ACS Retreat June 23, 2010. NC Teacher Evaluation Process Standard II: Demonstrating knowledge of culture and addressing stereotypes. “How rigidly do we adhere to stereotypes?”. Goals.

lemuel
Download Presentation

Intercultural conflict Style Inventory: We don’t all smile in the same language.

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Intercultural conflict Style Inventory: We don’t all smile in the same language. Jordi Roman Romano ACS Retreat June 23, 2010

  2. NC Teacher Evaluation Process Standard II:Demonstrating knowledge of culture and addressing stereotypes

  3. “How rigidly do we adhere to stereotypes?”

  4. Goals • Determine participant’s own intercultural conflict resolution style • identify specific cultural differences in conflict style that “make a difference” in participant’s professional activities. • This is only the introduction piece.

  5. Conflict

  6. “Conflict is culturally grounded-the way we attempt to resolve conflict is learned from the groups we grew up in during our formative years”

  7. What is the intercultural conflict style – Individual Profile? • Describes your preferred approach • Comprehensive scientifically based validated assessment of different cultural approaches used to resolve conflict ( ICS, page 7).

  8. What is your intercultural conflict style – Individual Profile? • Take out your inventory survey • Key point : think about your preferred approach for resolving conflict situations. • Read the instructions • 10 -15 min.

  9. What is your intercultural conflict style – Individual Profile? Part II • Turn to page 5 and graph your D/I and your E/R scores. For example

  10. 45 23 2 23 45 2

  11. So, what does “it” mean? • Direct/ Indirect Conflict Style • P. 8-9 • Emotional Expressiveness/Restraint Conflict Style • 10-11

  12. Share your style with the other members of the group. . .

  13. Think, Pair and SharePage 14 and 15 • Is your own conflict style similar to the cultural conflict style of your cultural community? • Discuss one situation you found challenging because of different intercultural conflict resolution styles. How did it go?

  14. Intercultural Conflict Style Model (Hammer)

  15. Stereotypes • Page 13 • Strengths and Weaknesses

  16. Implication for educators?

  17. How do we bridge to the other styles?

  18. Golden Key to Understanding the Other • What in your experience make you say that? Feel that? Interpret the situation that way?

  19. Intercultural Conflict Management Skills • Mindful listening • Mindful reframing • Face-management skills • Trust building skills and: • Collaborative dialogue • Communication adaptability

  20. Goals • Determine participant’s own intercultural conflict resolution style • identify specific cultural differences in conflict style that “make a difference” in participant’s professional activities. • This is only the introduction piece.

  21. We don’t all smile in the same language. . . But we all love a good laugh.

  22. Questions and comments?

  23. Resources • ESL department • http://www.icsinventory.com/ • What’s Up with Culture? http://www.pacific.edu/sis/culture/ fulbrightonline.org/documents/Conflict_Resolution_Styles.ppt

  24. Thank you! Thank you

More Related