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Murli Soni: Program Manager Canadian Mental Health Association, BC Division

Self-help DVD, Workbooks, and Telephone Coaching for Low Mood, Stress, and Worry. Murli Soni: Program Manager Canadian Mental Health Association, BC Division. What? – BB Program Overview.

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Murli Soni: Program Manager Canadian Mental Health Association, BC Division

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  1. Self-help DVD, Workbooks, and Telephone Coaching for Low Mood, Stress, and Worry Murli Soni: Program Manager Canadian Mental Health Association, BC Division

  2. What? – BB Program Overview • Developed in 2008 to provide easily accessible mental health support options to the primary health care sector • Free program for patients with mild- to moderate-depression, anxiety or worry • Funded by the BC Ministry of Health to be accessible throughout the province

  3. What? – Primary Components • Bounce Back (BB) offers two levels of evidence-based cognitive-behavioural self-help: • Psycho-educational DVD (over 115,000 distributed since 2008) • Workbooks + Telephone-Coaching (over 25,000 referrals since 2008)

  4. What? – Participant-Selected Topics • Choice of workbooks to address different needs • Accessible language and easily understandable concepts • Understanding why Ifeel as I do • Worry & stress; Physical health • Extreme & unhelpful thinking • Reduced activity; Avoidance • Practical problem-solving • Being assertive; Using exercise • Sleep problems; Antidepressants

  5. How to Access • Convenient and quick access to free service • Family Doctor or Nurse Practitioner can refer patient • Need to complete referral form for coaching component • Patient will be contacted by a coach within 5 working days • Referrer informed of patient’s progress

  6. Why? – Outcomes / Effectiveness • Depressive & Anxious symptoms reduced by half; All significant improvements (n = 5982)

  7. Participant Feedback • Upon program completion, participants' understanding, knowledge, confidence, and health-related ‘patient activation’ are all substantially increased • Over 90% of feedback form respondents rate their experience of BB as ‘good’ or ‘very good’, and are that likely to recommend BB to a friend or family member • Participant Feedback: • "Bounce Back is such a practical program, down to earth and very helpful; It has helped me to change my life for better.“ ‐VCH Participant, March 2014 • “I don’t feel lost anymore. Everything makes sense now, & the books have been incredibly helpful. I’ve been talking about them to all my friends.” ‐FHA Participant, March 2014

  8. How? – Contact Information • To request materials or make referrals: • Call your local Bounce Back team at our toll-free phone #: 1‐866‐639‐0522 (in BC) • To jump-start the Bounce Back process: • Pick-up a starter-pack of program info & referral resources at our display table • To find out more about Bounce Back: • Visit our Website: www.bouncebackbc.ca

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