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Quality Improvement

Quality Improvement. SPHLS/L-SIP Post-Assessment Presented by Jill Power, QA Manager, NH Public Health Laboratories 6/23/09. TX = Winter 2007. MT = Spring 2008. NH = Spring 2007. NM = Spring 2008. ME = Winter 2007. RI = Spring 2008. MA = Spring 2008. DE = Winter 2008.

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Quality Improvement

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  1. Quality Improvement SPHLS/L-SIP Post-Assessment Presented by Jill Power, QA Manager, NH Public Health Laboratories 6/23/09

  2. TX = Winter 2007 MT = Spring 2008 NH = Spring 2007 NM = Spring 2008 ME = Winter 2007 RI = Spring 2008 MA = Spring 2008 DE = Winter 2008 SC = Spring 2007 WA = Winter 2007 CA = Winter 2007 UT = Winter 2007 MO = Winter 2007 TN = Spring 2008 IA = Winter 2007 NE = Spring 2008 State Assessment Timeline

  3. Essential Public Health Services • Monitor health status to identify community health problems • Diagnose and investigate health problems and health hazards in the community • Inform, educate, and empower people about health issues • Mobilizecommunity partnerships to identify and solve health problems • Develop policies and plans that support individual and community health efforts • Enforce laws and regulations that protect health and ensure safety • Link people to needed personal health services and assure the provision of health care when otherwise unavailable • Assure a competent public health and personal health care workforce • Evaluate effectiveness, accessibility, and quality of personal and population-based health services • Research for new insights and innovative solutions to health problems

  4. Key Points in ES#4 • Partners in the SPHLS develop and maintain positive relationships with each other and with other key organizations • The SPHLS communication plan is fully integrated with partners’ and collaborators’ communication plans

  5. ES#4 (cont.) • The SPHLS communicates effectively in a regular, timely, and accurate way to support collaboration • The SPHLS works together to share existing resources and /or to identify new resources (e.g. funding, personnel, tools) to assist in identifying and solving health issues

  6. Quality Improvement Deliverables • Activities • Processes • Tools

  7. Activities

  8. Processes

  9. Tools

  10. Conclusion • There is definitely more work to be done • 9 more ES’s if anyone wants to! • Continuous Improvement ≠ Perfection • Perfection is ever changing Questions?

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