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Audio/Web/Video Conferencing Services

Audio/Web/Video Conferencing Services. Customer/Stakeholder Meeting October 19, 2010. Agenda. Welcome and Introductions Current Status/Overview Transition of Operations to OSU Audio & Video H323 Conferencing Services Call for stakeholder feedback on Transition to OSU Q & A

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Audio/Web/Video Conferencing Services

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  1. Audio/Web/Video Conferencing Services Customer/Stakeholder Meeting October 19, 2010

  2. Agenda • Welcome and Introductions • Current Status/Overview • Transition of Operations to OSU • Audio & Video H323 Conferencing Services • Call for stakeholder feedback on Transition to OSU • Q & A • Closing and Next Steps

  3. Welcome/Introductions • Meeting Participants (as of 10/18/10) • In-person - 15 registered • Web conference – 29 registered • Department of Administrative Services • OSU Managed Communications Services • ATT • iLinc Communications

  4. Current Status/Overview • Audio (ATT, DAS Operations TSC) • Web (ATT/iLinc) • Video (ATT,  DAS Operations TSC) • RealNetwork (Capture/Streaming)

  5. Current Status/Overview • Audio Conferencing • ATT Price Agreement #4124 • Amendment executed July 19, 2010 • Amendment reduced audio conferencing pricing • Training provided September 8 & 9, 2010 • DAS Operations Technology Support Center (TSC) • Audio Conference Support & Associated Services • Provided via internal audio bridging equipment hosted at the State Data Center

  6. Current Status/Overview • Web Conferencing (ATT/iLinc) • ATT Connect - Price Agreement #4124 • Amendment executed July 19, 2010 • Amendment reduced web conferencing pricing • Training provided September 8 & 9, 2010 • iLinc Communications - Price Agreement #9782 • Training provided August 24 & 25, 2010 • Currently 100 ilinc seats available for iLinc Virtual Classroom and Web Conferencing through iLearnOregon

  7. Current Status/Overview • Video Conferencing (H323) Services • ATT Connect • Last meeting on contract amendment occurred September 10, 2010 • Final review of proposed ATT contract amendment nearing completion • DAS Operations TSC • Video conferencing and support services • Provided via internal video bridging equipment hosted at State Data Center

  8. Current Status/Overview • RealNetwork (Capture/Streaming) • Service provided via two servers currently housed in the Salem Teleconferencing Center • Managed by Oregon Department of Education

  9. Transition Goals • Transition by December 31, 2010 • Seamless transition • Minimal process related change • Customer choice of service offerings • Internal/on-contract service providers offering • Same/higher quality services • Same/lower pricing on a sustainable basis

  10. Transition Activities Assuming stakeholder endorsement • Interagency Agreement & SLA • Delegation of service delivery responsibility from DAS to OSU • Revision of Oregon Administrative Rules • 125-400 • 125-500 • Operational transition of service delivery responsibility by December 31, 2010 • Customer/Stakeholder Training

  11. Transition of Operations Audio & Video (H323) Conferencing Services OSU Managed Communications Services Derek Abrams, Manager

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