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Quality Assurance and Process Improvement a.k.a. QAPI

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Quality Assurance and Process Improvement a.k.a. QAPI

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    1. Quality Assurance and Process Improvement a.k.a. QAPI Kimberly Woodley, CQE Centra PACE 407 Federal Street Lynchburg, VA 24504 434-200-6313 kimberly.woodley@centrahealth.com

    2. Objectives Share how Centra PACE monitors its QAPI plan Share how Centra PACE has determined projects and developed the goals to determine success Share how Centra PACE documents their success

    3. Centra PACE First site in a remodeled Car dealership Huge sky lights to highlight the cars Lynchburg VA in the foothills of the Blue Ridge Mountains Opened February, 2009 with one participant Currently have 83 participants First site in a remodeled Car dealership Huge sky lights to highlight the cars Lynchburg VA in the foothills of the Blue Ridge Mountains Opened February, 2009 with one participant Currently have 83 participants

    4. Who are you? A. Clinic Home Care Social Work Quality

    5. QAPI Plan Team Approach 42 CFR § 460.132 Commitment to our Organizational Pillars of Success: People, Efficiency, Service, Quality, Finance Commitment to our Organizational Operational Code of Ethics to prevent Fraud, Waste, and Abuse

    6. Monitor It

    7. Determine Projects: Hospitalization

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