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…and differentiation can still be achieved by improving features …. Internet Banking Strength of Asia Pacific Regional Banks. 80%. National Australia Bank. Hang Seng Bank. HSBC Philippines. HDFC Bank. HSBC. DBS Bank. ANZ Bank. Siam Commercial Bank. 60%. China Merchants Bank.
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…and differentiation can still be achieved by improving features … Internet Banking Strength of Asia Pacific Regional Banks 80% National Australia Bank Hang Seng Bank HSBC Philippines HDFC Bank HSBC DBS Bank ANZ Bank Siam Commercial Bank 60% China Merchants Bank ICICI Bank Bank of China UTI Bank UOB Bank Public Bank BPI Bank Bangkok Bank Krung Thai Bank UBP Bank Taishin Bank Kasikorn Bank 40% Transactional (%) Maybank Citibank Philippines Chinatrust Bank Kookmin Bank Banco De Oro 20% 0% 0% 20% 40% 60% 80% 100% Administrative(%) Control India Thailand Philippines Taiwan China Australia Korea Source: Asian Banker Research