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Learn how Schaeffler gets buy-in from senior stakeholders at the CEE Business Services Summit 2019 in Warsaw. Explore the Automotive, Automotive Aftermarket, and Industrial divisions, with a focus on engaging stakeholders in a global model. Discover tips for identifying, categorizing, and communicating with stakeholders effectively to drive business growth and satisfaction. Join the discussion on communication strategies, stakeholder needs, and building strong relationships for success.
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Schaeffler’s intro & getting buy-in from senior stakeholders CEE Business Services Summit 2019 Warsaw
Three divisions – Automotive, Automotive Aftermarket and Industrial Automotive OEM(Systems) Automotive Aftermarket(Segments) Industrial(Sector Clusters) RawMaterials Wind Light CommercialVehicles Passenger Cars Railway Engine Systems Transmission Systems Aerospace Tractors & AgriculturalVehicles Heavy CommercialVehicles TwoWheelers Offroad Chassis Systems Hybrid and Electrical Drive Systems IndustrialAutomation Services PowerTransmission
Introduction Schaeffler - „Mobility for tomorrow - The digital world of Schaeffler ”
Global Multifunctional Shared Services Europe – Wroclaw, Poland 40% - 60% Male - Female 01-Oct-18 98FTEs Global Services Europe 5 functions Purchasing, Logistics, IT, HR & Finance Targeted Employees 180 by the end of 2019 800 by the end of 2021
Getting buy-in from Senior Stakeholders – regional vs. global models Regions Perspective Model Functions • Your purpose • Being “the voice” of respective stakeholders • Being “the face” of a competence center • Constantinously improve Stakeholders’ satisfaction • Lead Communication Model Automotive Aftermarket Automotive OEM Industrial Competence Center Virtual Team Service provider approach
Getting buy-in from Senior Stakeholders - tips 25 • Identify and categorize your stakeholders • Evaluate your supporters, neutral ones • & adversaries • Learn communication style and customize your communication channels accordingly • Lean in first & have a Table Top approach to working out your communication paths • Have your communication advocates in respective stakeholders’ organization • Appeal to your stakeholders’ needs and bring them benefits • Train your organization to be business consultants on top of their expertise • Appoint & train your Customer Relationship Leads • Provide a structure, reliance & build your visibility • Be the problem solver, moderator & coach