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Resolving the “Lunch Crunch”

Resolving the “Lunch Crunch”. Harriet’s Place Strategy Session. Today’s Situation. Harriet’s Place is currently experiencing a “lunch crunch” Customers are waiting to long for tables The wait staff is overburdened How can we improve lunch operations?. How Did It Happen.

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Resolving the “Lunch Crunch”

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  1. Resolving the “Lunch Crunch” Harriet’s Place Strategy Session

  2. Today’s Situation • Harriet’s Place is currently experiencing a “lunch crunch” • Customers are waiting to long for tables • The wait staff is overburdened • How can we improve lunch operations?

  3. How Did It Happen • Our Location makes us an ideal lunch venue for students and hospitals staff • Our organic and vegetarian specialties have become popular alternatives to fast food • Our reputation for good, inexpensive meals has spread throughout the community

  4. Available Options • Increase space In the dining room by building out into patio area • Hire addition wait staff for lunch service • Market and improve carryout service for costumers who just want the food fast.

  5. Additional Options • Increase space In the dining room by building out into patio area • Hire addition wait staff for lunch service • Market and improve carryout service for costumers who just want the food fast.

  6. Recommendation • Recommend one or more of the strategies • Summarize the results if things go as proposed • What to do next • Identify action items

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