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The Power of Labels Exercise. This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference in Minneapolis. Suggested Instructions for Use:
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The Power of Labels Exercise • This exercise was adapted from the inspiration of Karen Stobbe and her husband’s plenary at the 2007 Pioneer Network Conference in Minneapolis. • Suggested Instructions for Use: • Print each of these slides as two different labels (one set is a “non-person” set beginning with “Woman in 213” or just ”213”; the other a person-centered set beginning with “Wanda”). Add ribbon or string to be able to place each of these labels around participant’s neck. We used tag board as a backing. • Two presenters are needed to be place labels around necks and converse with volunteers and participants. • Introduce the exercise with asking audience why staff don’t always speak up when they think there is a problem. Someone will likely state “fear of being labeled a troublemaker” or something similar. Respond with “Do you think we label residents? Do you think affects the way we communicate and provide care?” • Then read the Mark Twain quote from “The Power of Labels” slide. • Ask for 2 volunteers from your audience and ask them to react as labels are placed around their necks. • Alternate labels starting with “Non-person” set (“Woman in 213”) on first volunteer – then “Advocate” set (“Wanda”) on the other volunteer. • After all labels have been used (ending with “Helpless” and “Empowered”), ask volunteers to respond as to their feelings. Take time here. Then ask audience to share observations. • Conclude the exercise by placing the “larger slides” signs (“Support My Decision Making,” etc.) around volunteer’s necks – ending with “The Power of Labels” sign. Please contact either of us with any questions and/or additional ideas and suggestions to improve or adapt this exercise. We’d appreciate the feedback and sharing of your experiences using this exercise. Thank you! Ann Holme, Regional Ombudsman Mark Wandersee, Executive Director Office of Ombudsman for Long-Term Care ElderCare Rights Alliance 40719 County Hwy 23, Ortonville, MN 56278 2626 E. 82nd St, Suite 230, Bloomington, MN 55425 Phone: 320-273-2364; Fax: 320-273-2254 Phone: 952-854-7304; Fax: 952.854.8535 ann..holme@state.mn.usmwandersee@eldercarerights.org
The Power of Labels “The difference between the right word and the almost-right word is the difference between lightning and lightning-bug.” Mark Twain
Woman In 213 Wanda
Resident My Friend
Old Woman Elder
Complainer Problem Solver
Agitated Active
Depressed Lonely
Demented Forgetful
Elopement Risk Likes To Walk
Fall Risk Wants To Walk
Needs Restraint Schedule Walks
Difficult Determined
Aggressive Assertive
Non- Compliant Questions Treatment
Manipulative Resourceful
Behavior Communicator
Behavior Life Long Way of Doing
Care Plan Problem My Strengths
Disabled Needs Support
Feeder Needs Assist At Meals
Wheelchair Bound Wheelchair User
Needs Diaper Needs Pad/Brief
Incompetent Has Capacity
Helpless Empowered
