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MiPRINT Flexible Solutions in a Managed Environment October 1, 2004 Why Did DIT Re-evaluate the DOMS program? DIT formed task force to review and report on DOMS because of: The high volume of printer-related problems coming into DIT Client Service Center
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MiPRINT Flexible Solutions in a Managed Environment October 1, 2004
Why Did DIT Re-evaluate the DOMS program? • DIT formed task force to review and report on DOMS because of: • The high volume of printer-related problems coming into DIT Client Service Center • The high maintenance cost and business continuity risk associated with keeping old, end-of-life printers in service • Feedback from agencies that high-volume devices do not meet all functional needs
Results of the Review • The cross-functional task force reviewed the existing DOMS program and recommended: • Expanding agency options to include both Per-Page and Purchase solutions • Eliminating the waiver process in favor of a list of pre-approved devices • Replacing the mandatory assessment with an optional output evaluation • To signal a substantial change in the program, change the name of the program to MiPRINT
Goals of MiPRINT • Give agencies more control over purchasing decisions for document output devices • Give agencies the information they need to make good decisions • Provide agencies with flexibility and choices within a managed environment
Optional Output Evaluation Agency need Purchase Solution Per Page Solution Standard device list Vendor solutions MiPRINT MiPRINT program goes live October 15, 2004
Per-Page Option • High volume multi-function networked devices, high volume fax, and replacement of analog copiers • Output evaluation is available but optional • Agencies work through their Agency Program Coordinators (APCs) to request output evaluations or obtain high volume Per-Page devices • IKON is vendor (at least through December 31, 2006) • Agencies that are comfortable with the DOMS program will find this option provides them with the same advantages
Purchase Option • Almost exclusively low volume devices • Output evaluation is available but optional • Agencies may purchase devices from standard device lists on the DITservice web site www.michigan.gov/ditservice-miprint using the standard DIT procurement process – no more waivers • Standard device lists include total cost of ownership for each device • Agencies who have document output needs that are not met by the high volume Per-Page solution will find this option useful
Standard Device Lists • Lists were developed to meet the needs of various state work environments and include: • Network printers • Desktop printers • Portable printers • Desktop scanners • Production plotters • Small office multifunction • Lists will be refreshed quarterly by the Consistent Client Architecture/Hardware (CCA-H) Committee, which includes agency representation
Outside of the MiPRINT Program • Some types of devices are now so low-priced it costs the state more to maintain than to replace. Items that fit into this category include: • Stand alone (low volume) fax machines • Label printers • These devices may be purchased through the Boise Office Solutions catalog. • Agencies are encouraged to purchase the manufacturer’s warrantee and replace the item when it breaks down after the warrantee expires. DIT Field Services will not provide break-fix for these devices as it is not cost-effective for the state.
Outside of the MiPRINT Program • Some devices are tied to particular applications and thus do not warrant a standard; for example, production scanners. • Some devices are unique to the business needs of a particular agency or service. Agencies may request exceptions for these non-standard devices.
Exceptions for Non-standard Devices • Exception requests may be submitted by either the DIT Procurement Liaison as they process the DIT-15 or by the Agency Program Coordinator (APC). • Agencies must provide business case for any exception. What need does the requested item meet that the existing standard does not meet? • Fast track requests may be accommodated providing the request is well-documented and the business case is warrants the exception.
Note to the viewer: This presentation is meant as a quick orientation to the MiPRINT program. Your Agency Program Coordinator (APC) can provide you with more information about the program and assist you with requests for output evaluations and/or high volume Per-Page equipment. A full listing of agency APCs may be found on the DITservice web site at http://www.michigan.gov/ditservice-miprint