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Working in an office and managing an office are completely two separate things. For managing an office, you need various skills and you will be trusted upon many duties while working in an office only needs your working skills. In the course, you will explore the skills and strategies for efficiently managing an office environment. The course teaches you how to maintain a healthy office environment by applying the strategies and techniques of perfect communication, staff development and training, performance managing.<br>See more....https://bit.ly/2PLFhP3<br>
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10/22/2018 Office Skills and Reception Diploma - London Institute of Business and Management and Management HOME / COURSE / EMPLOYABILITY / OFFICE SKILLS AND RECEPTION DIPLOMA OFFICE SKILLS AND RECEPTION DIPLOMA O?ce Skills and Reception Diploma O?ce Skills and Reception Diploma ( 10 REVIEWS ) ( 10 REVIEWS ) 810 STUDENTS Learn the skills for successfully running and managing an o?ce along with the essential reception skills with the course. Working … TAKE THIS COURSE TAKE THIS COURSE £ £309.00 309.00 £ £24.00 24.00 1 YEAR https://www.libm.co.uk/course/office-admin-and-receptionist-course/ 1/14
10/22/2018 Office Skills and Reception Diploma - London Institute of Business and Management and Management INTERMEDIATE INTERMEDIATE COURSE BADGE COURSE BADGE COURSE CERTIFICATE COURSE CERTIFICATE 75 75 NUMBER OF UNITS NUMBER OF UNITS 2 2 NUMBER OF QUIZZES NUMBER OF QUIZZES 2 DAYS, 14 HOURS 2 DAYS, 14 HOURS HOME HOME CURRICULUM CURRICULUM Learn the skills for successfully running and managing an o?ce along with the essential reception skills with the O?ce Skills and Reception Diploma course. Working in an o?ce and managing an o?ce are completely two separate things. For managing an o?ce, you need various skills and you will be trusted upon many duties while working in an o?ce only needs your working skills. In the course, you will explore the skills and strategies for e?ciently managing an o?ce environment. The course teaches you how to maintain a healthy o?ce environment by applying the strategies and techniques of perfect communication, sta? development and training, performance managing and more. Shortly, the ultimate purpose of the course is to prepare you for the roles of a manager who is responsible for managing an o?ce. You will gain a solid understanding of the o?ce management environment and know how to deal with various situations. Key features of the course: Key features of the course: Lifetime access to the course No hidden fees, only pay the price of the course which includes exam fees. Recognised quali?cation upon successful completion of the course Study from anywhere, anytime, whenever it is convenient for you. A?ordable and engaging e-learning study materials Study at your own pace from tablet, PC or smartphone Online tutor support when you are in need. Who is this course for? Who is this course for? https://www.libm.co.uk/course/office-admin-and-receptionist-course/ 2/14
10/22/2018 There is no experience or previous quali?cations required for enrolment on this course. It is available to all students, of all academic backgrounds. Assessment and Certi?cation Assessment and Certi?cation Office Skills and Reception Diploma - London Institute of Business and Management and Management The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the quali?cation of O?ce Skills and Reception Diploma. Certi?cate will be produced in PDF format at an additional cost of £14.99 and Printed Hardcopy at £21 COURSE CURRICULUM COURSE CURRICULUM Admin Support Admin Support Module One – Getting Started 00:30:00 00:30:00 Module Two – Getting Organized (I) 01:00:00 01:00:00 Module Three – Getting Organized (II) 01:00:00 01:00:00 Module Four – Managing Time 01:00:00 01:00:00 Module Five – Getting It All Done On Time 01:00:00 01:00:00 Module Six – Special Tasks 01:00:00 01:00:00 Module Seven – Verbal Communication Skills 01:00:00 01:00:00 Module Eight – Non-Verbal Communication Skills 01:00:00 01:00:00 Module Nine – Empowering Yourself 01:00:00 01:00:00 Module Ten – The Team of Two 01:00:00 01:00:00 Module Eleven – Taking Care of Yourself 01:00:00 01:00:00 Module Twelve – Wrapping Up 00:30:00 00:30:00 https://www.libm.co.uk/course/office-admin-and-receptionist-course/ 3/14
10/22/2018 Office Skills and Reception Diploma - London Institute of Business and Management and Management Administrative Management Administrative Management Module One – Getting Started 00:30:00 00:30:00 Module Two – Why Your O?ce Needs Administrative Procedures 01:00:00 01:00:00 Module Three – Gathering the Right Tools 01:00:00 01:00:00 Module Four – Identifying Procedures to Include 01:00:00 01:00:00 Module Five – Top Five Procedures to Record 01:00:00 01:00:00 Module Six – What to Include in Your Binder (I) 01:00:00 01:00:00 Module Seven – What to Include in Your Binder (II) 01:00:00 01:00:00 Module Eight – Organizing Your Binder 01:00:00 01:00:00 Module Nine – What Not to Include in the Procedure Guide 01:00:00 01:00:00 Module Ten – Share O?ce Procedure Guide 01:00:00 01:00:00 Module Eleven – Successfully Executing the Guide 01:00:00 01:00:00 Module Twelve – Wrapping Up 00:30:00 00:30:00 Organisational Skills Organisational Skills Module One – Getting Started 00:30:00 00:30:00 Module Two – Remove the Clutter 01:00:00 01:00:00 Module Three – Prioritize 01:00:00 01:00:00 Module Four – Scheduling Your Time 01:00:00 01:00:00 https://www.libm.co.uk/course/office-admin-and-receptionist-course/ 4/14
10/22/2018 Office Skills and Reception Diploma - London Institute of Business and Management and Management Module Five – To Do Lists 01:00:00 01:00:00 Module Six – Paper and Paperless Storage 01:00:00 01:00:00 Module Seven – Organization in Your Work Area 01:00:00 01:00:00 Module Eight – Tools to Fight Procrastination 01:00:00 01:00:00 Module Nine – Organizing Your Inbox 01:00:00 01:00:00 Module Ten – Avoid the Causes of Disorganization 01:00:00 01:00:00 Module Eleven – Discipline is the Key to Stay Organized 01:00:00 01:00:00 Module Twelve – Wrapping Up 00:30:00 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 00:00:00 Receptionist Receptionist Receptionist 00:30:00 00:30:00 Importance of Receptionist 00:15:00 00:15:00 Di?erent Types of Receptionist & Roles 01:00:00 01:00:00 Communication Skills for Receptionist 01:00:00 01:00:00 Telephone Skills 01:00:00 01:00:00 Listening Skills 01:00:00 01:00:00 Taking Messages 00:30:00 00:30:00 Presenting & Appearance 00:30:00 00:30:00 https://www.libm.co.uk/course/office-admin-and-receptionist-course/ 5/14
10/22/2018 Office Skills and Reception Diploma - London Institute of Business and Management and Management Reservation Procedure 00:15:00 00:15:00 Con?dentiality Checklist 00:15:00 00:15:00 Being Organized as Receptionist 00:15:00 00:15:00 Becoming a Successful Receptionist 00:15:00 00:15:00 Customer Relations & Dealings Customer Relations & Dealings Module One – Getting Started 00:30:00 00:30:00 Module Two – The Right Attitude Starts with You 01:00:00 01:00:00 Module Three – Stress Management (Internal Stressors) 01:00:00 01:00:00 Module Four – Stress Management (External Stressors) 00:30:00 00:30:00 Module Five – Transactional Analysis 01:00:00 01:00:00 Module Six – Why are Some Customers Di?cult 01:00:00 01:00:00 Module Seven – Dealing with the Customer Over the Phone 01:00:00 01:00:00 Module Eight – Dealing with the Customer In Person 01:00:00 01:00:00 Module Nine – Sensitivity in Dealing with Customers 01:00:00 01:00:00 Module Ten – Scenarios of Dealing with a Di?cult Customer 01:00:00 01:00:00 Module Eleven – Following up With a Customer Once You Have Addressed Their Issue 01:00:00 01:00:00 Module Twelve – Wrapping Up 00:30:00 00:30:00 Professional Telephone Receptionist Skills Professional Telephone Receptionist Skills https://www.libm.co.uk/course/office-admin-and-receptionist-course/ 6/14
10/22/2018 Office Skills and Reception Diploma - London Institute of Business and Management and Management Module One – Getting Started 00:30:00 00:30:00 Module Two – Core Skills Required 01:00:00 01:00:00 Module Three – Self-Management (I) 01:00:00 01:00:00 Module Four – Self-Management (II) 01:00:00 01:00:00 Module Five – Time Management (I) 01:00:00 01:00:00 Module Six – Time Management (II) 01:00:00 01:00:00 Module Seven – Organizing and Planning (I) 01:00:00 01:00:00 Module Eight – Organizing and Planning (II) 01:00:00 01:00:00 Module Nine – Communication (I) 01:00:00 01:00:00 Module Ten – Communication (II) 01:00:00 01:00:00 Module Eleven – Additional Challenges 01:00:00 01:00:00 Module Twelve – Wrapping Up 00:30:00 00:30:00 Professional Telephone Receptionist Course- Activities 00:00:00 00:00:00 Recommended Reading Recommended Reading Recommended Reading : O?ce Skills and Reception Diploma 00:00:00 00:00:00 Mock Exam Mock Exam - Mock Exam- O?ce Skills and Reception Diploma 00:30:00 00:30:00 Final Exam Final Exam https://www.libm.co.uk/course/office-admin-and-receptionist-course/ 7/14
10/22/2018 Office Skills and Reception Diploma - London Institute of Business and Management and Management - Final Exam- O?ce Skills and Reception Diploma 00:30:00 00:30:00 RELATED COURSES RELATED COURSES Essential Training for Healthcare Sta? £ £309.00 309.00 £ £29.00 29.00 602 https://www.libm.co.uk/course/office-admin-and-receptionist-course/ 8/14
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10/22/2018 Office Skills and Reception Diploma - London Institute of Business and Management and Management Animal Care and Pet Nutrition Diploma £ £307.00 307.00 £ £19.00 19.00 445 810 STUDENTS ENROLLED 810 STUDENTS ENROLLED ABOUT US ABOUT US London Institute of Business and Management and Management provide comprehensive courses related to Microsoft O?ce ,business and other. Microsoft O?ce is the most popular program that is used by most of the administrative positions around the world. https://www.libm.co.uk/course/office-admin-and-receptionist-course/ 13/14
10/22/2018 Office Skills and Reception Diploma - London Institute of Business and Management and Management Read More POPULAR LINKS POPULAR LINKS Home About All Courses Shop Register Contact LIBM FIND US FIND US Facebook Twitter Google+ Pinterest 020 3934 9675 info@libm.co.uk 3 Lower Thames Street, London,EC4R 6HE SEARCH SEARCH Search for: Search for: SEARCH SEARCH COPYRIGHT © LIBM ABOUT ABOUT TERMS & CONDITIONS TERMS & CONDITIONS PRIVACY POLICY PRIVACY POLICY CONTACT CONTACT https://www.libm.co.uk/course/office-admin-and-receptionist-course/ 14/14