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vCricket Programme. Volunteer Coordinator Training (2). 16 March 2011 Dartford 17 March 2011 Macknade 21 March 2011 Betteshanger 22 March 2011 Staplehurst. Regional vCricket Manager: Chris Lock e: christian.lock@ecb.co.uk Tel: 07776 445511 Kent vCricket Coordinator: Andy Pye
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vCricket Programme Volunteer Coordinator Training (2) 16 March 2011 Dartford 17 March 2011 Macknade 21 March 2011 Betteshanger 22 March 2011 Staplehurst
Regional vCricket Manager: Chris Lock • e: christian.lock@ecb.co.uk Tel: 07776 445511 • Kent vCricket Coordinator: Andy Pye • e: vcoordinator.kent@ecb.co.uk Tel: 07808 137312 • Kent Cricket Development Team • see: www.kentcricketboard.co.uk/the-development-team • * Mid & East Kent Clair Gould • clair.gould.kent@ecb.co.uk 07515 051999 • * West & Met Kent Andy Griffiths • andy.griffiths.kent@ecb.co.uk 07515 051200
WORKSHOP (1) OUTCOMES • By the end of this workshop we summarised: • What vCricket is • The role of the Club Volunteer Coordinator • How to identify the volunteering needs in your club • How to recruit, retain and reward volunteers • What support is available to you • Guidance on funding schemes to support your club
The vCricket Programme • Aims to introduce young people (16 to 25) to cricket • Offer broad range of volunteering opportunities • Sustainable programmes for both volunteers and clubs. • http://vinspired.com/ecb
vCRICKET AWARDS SCHEME • 25 hours: receive a certificate from the ECB and a vCricket polo shirt. • 50 hours: receive a certificate from the ECB and a vCricket hooded top. • 100 hours: receive a personal letter of recognition from the ECB’s Head of vCricket, and a limited edition ECB silver pin badge.
Why Volunteer (16 to 25 year olds) Among 200 of the UK leading businesses: • 73 per cent of employers would employ a candidate with volunteer experience over one without • 94 per cent of employers believe that volunteering can add to skills • 58 per cent say that voluntary work experience can actually be more valuable than experience gained in paid employment Source – Time bank / Reed executive
Step into Sport • http://www.youthsporttrust.org/page/step-into-sport/index.html • STEP ON (11 to 14 years) • During PE lessons students are introduced to sports leadership and volunteering. They learn how to plan and manage their own sports season. • STEP IN (14 to 16 years) • Young people are slightly older and therefore more confident in taking a lead. Through volunteering they learn the skills to manage and support school-based sporting events. • STEP OUT (16 to 19 years) • Young people learn how to move from school-based to community-based volunteering. Our Leadership Academies (14-19) provide the opportunity to refine and develop volunteering skills and experiences. • You must be in full time education • You must be between 14 - 19 years old • You need to an email address and to gain approval from your school mentor • Dependant on your age, you may need to acquire parental consent
External Internal Recruit Volunteers (16-25 year-olds) Complete Registration Form Work and Maintain Log Book Send in Claim Slip REWARDS
What do to NOW and NEXT • NOW • Download the Powerpoint and follow the links • Appoint a Club Volunteer Coordinator • Identify existing and potential volunteers • Obtain Log Books for 16 to 25 year olds (now on PDF) • Register 16 to 25 year-olds with us (being reviewed) • NEXT • Hours volunteered since the start of 2010 season can be logged • We will train Club Volunteer Coordinators in 2011
VOLUNTEER CO-ORDINATOR ROLE Activity One • If your club has a VC, describe the tasks he or she carries out,. • If your club doesn’t have one, describe the tasks the VC could be responsible for. • What do you see as being the key parts of the role of Club Volunteer Coordinator? • What skills and character traits would a good V-C exhibit?
Be innovative in recruiting new volunteers – from inside and outside the club Identify gaps Offer recognition and rewards to volunteers Identify training needs to support volunteers Identify volunteer roles in the club Match volunteers to roles Be the point of contact for new volunteers Welcome all new volunteers to the club Help maintain volunteers’ enthusiasm by creating new opportunities
CLUB VOLUNTEER CO-ORDINATOR • WHAT: Create a more robust and sustainable club • HOW: Spread the club workload across a broad range of people • Do a ‘stock take’ of existing volunteers • Maintain a coordinated approach to volunteering • Increase the number of people volunteering • Motivate and support volunteers
Who are Volunteer Coordinators? • Someone who has been involved in the club for many years? • Knows a lot of people in and around the club • Some clubs have recruited new volunteers and parents to take on the role • Many clubs will feel they do not have enough volunteers to “spare” one to coordinate all the others. • However, clubs with a VC now see a great benefit from such an appointment. • May be limited to junior section, or across club as a whole
Effective Communication • If you are involved in the organisation of sport in any way, • you will need to communicate with many people. • The 'Effective Communication' Quick Guide provides useful ideas and tools • www.runningsports.org/club_support/all_resources/workshops/volunteer_coordinator • It covers the following topics: • communication • using plain English • body language • listening • questioning • presentations • reports • letters and memos • using media aids • meetings • difficult people
Volunteers and Expenses • Volunteers willingly give their time and effort without any financial reward • Some volunteers receive repayment of expenses • In kind repayment, such as free subscriptions, free entry into social functions etc • Workers who receive an honorarium are not volunteers
WHAT ARE THE VOLUNTEERING NEEDS IN YOUR CLUB? • All clubs need more volunteers • Take systematic approach to identifying shortages • “If you want something doing, ask a busy person”make sure this is not the culture within the club • Identify what volunteers are needed for particular roles within the club • Relate planning to the club development plan
Activity Two • * Draw a diagram of the volunteer roles within your club, showing where the VC fits into it, who he/she reports to and how often • Identify tasks that must be completed to meet the needs of the club development plan (eg develop promotional material to promote the junior section of the club) • Identify the roles you have most difficulty in filling to realise the tasks identified above (eg marketing and promotions officer).
Activity Three – skills and competences • Take an example role and complete the forms provided
Sources of Job Descriptions Cricket Club Coaching Coordinator http://static.ecb.co.uk/files/cricket-club-coaching-coordinator-147.doc Cricket Club Development Manager http://static.ecb.co.uk/files/cricket-club-development-manager-job-description-425.doc CLUB WELFARE OFFICER – JOB DESCRIPTION http://static.ecb.co.uk/files/club-welfare-officer-job-description-463.doc Horowhenua-Kapiti Cricket Association (New Zealand) Cricket Committee Summary Job Descriptions http://www.hkcaclubs.co.nz/images/jobdescriptions.pdf Rainham CC - Fixture Secretary Role Description http://www.rainhamcc.co.uk/files/Fixture%20Secretary%20Job%20Description%20Sept%2007%20.doc Windsor Cricket Club - Colts Manager http://www.1889internet.co.uk/windsorcc/WCC%20Colts%20Manager.pdf Cambourne Cricket Club http://www.cambournecc.com/committee
Sources of Job Descriptions Cambourne Cricket Club From Cambridge follow signs to A428 (Bedford) http://www.cambournecc.com/committee POSITIONJOB DESCRIPTION Chairperson ccc_jdChair.doc Secretary ccc_jdSec.doc Treasurer ccc_jdTreas.doc Club Captain ccc_jdCapt.doc Fixtures Secretary ccc_jdFixSec.doc Development Manager ccc_jdDevMan.doc Head Coach ccc_jdHeadCoach.doc Parent’s Representative ccc_jdParent.doc Junior’s Representative ccc_jdJunior.doc Fund Raiser ccc_jdFund.doc Youth Team Coordinator ccc_jdYouth.doc Social Secretary ccc_jdSocSec.doc Welfare Officer ccc_jdWelfare.doc
Activity Four – Why do you volunteer in sport? • Satisfaction Gain Experience Own interests • A need in the community Meet new people Make new friends • Learn new skills Gain recognition/rewards Want a challenge • Respect For fun Gain a pastime • Spare time available Interaction with others Put something back • Enthusiasm for the sport To feel part of the club Further career prospects • Provide opportunities Help others For enjoyment • Improve the club Connected to paid work • Availability as a parent/guardian • Maintain involvement after playing • Natural progression of increasinginvolvement
Activity Five • * Using the scenarios on the handout, identify the issues for the VC to address and then describe how to address them.
Reasons to Volunteer • Young volunteers need to:- • enhance their CV or a university application • develop new skills • meet people socially • Older volunteers may want to:- • “give something back” to their club • develop interests after retirement
Activity Six • What are the benefits to the club of having young volunteers in your club? • What are the benefits to young people of having young volunteers in your club? • Are there any challenges?
Benefits for young people • Using and developing new skills (eg communication) • Gaining qualifications and adding to records of achievement • Support for future employment • Building confidence and teamwork skills • Having fun • Feeling a sense of achievement • Receiving recognition for their efforts • Improving their job prospects
Benefits for the club • New ideas • Keep young players in the sport at a critical age • Enthusing a new generation of volunteers • Bridge the generation gap between adults and young people • Young people bring in other young people • Build partnerships with local schools, colleges and country sport partnerships.
Activity Seven – High Quality Opportunities for Young People • Running the club • Marketing and promotion • Assisting with coaching activities • Officiating matches or competitions
Running the Club • Organise a competition, tournament or festival • Register players • Identify other people’s skills to assist the club • Find information about funding or national sport programmes to assist the club • Promote appositive image of the club externally
Marketing and promotion • Design and maintain the club website • Write articles or take photographs for the local newspaper • Produce a club newsletter, programme or poster • Design club merchandise
Assisting with coaching activities • Help in after-school sessions • Promote the good conduct of participants • Prepare and deliver supervised warm-up and cool-down activities • Prepare and deliver supervised skills sessions • Film and analyse sessions and matches
Officiating at matches or competitions • Understand and promote safety and fair play • Learn and provide basic first aid • Referee, assistant referee or score at matches and events • Support senior officials at major events
Volunteers Inside Club • Players • ex-Players • Parents • Play-Cricket (Kent Pilot)
Volunteers Inside Club • HOW: Ask members and parents to complete a volunteering profile form, to find out about their skills and interests. • Write a club information leaflet explaining the roles. • Think about role sharing. • Recruit roles on short term agreements. • Hold an annual recruitment fair or event when people can come and try new things (scoring, helping behind the bar, the website) • Publish a Club Directory
External Volunteers • Advertise, even for free?? • Google Places • Greenwich Gateway • http://www.greenwichgateway.com/ • County Sports Partnership • Volunteer Centres/Do-it.org • vInspired (vCricket web site) • Schools, Colleges, Universities • Local Voluntary Groups • Job Centre Plus
Volunteer Centres in Kent Volunteering England http://www.volunteering.org.uk/ http://tinyurl.com/Kent-Volunteer-Centres Ashford Bromley Canterbury & Herne Bay Dartford Dover Faversham Gillingham Gravesham Maidstone Malling Rochester Sevenoaks Shepway Swale Sheppey Swanley Tenterden Thanet Tonbridge Tunbridge Wells Whitstable Games-Inspired Volunteering http://www.volunteering.org.uk/gamesinspired VE project webpages with additional resources including case studies of Games inspired organisations, and a funding guide http://trainingcamps.london2012.com/ Details of the 133 Olympic and Paralympic training camps based in the South East (may give additional ideas for Games inspired opportunities http://www.london2012.com/get-involved/inspire-programme/index.php Information on how voluntary organisations can join the 2012 Games Inspired programme, accrediting their projects with the use of official Olympic branding
Colleges with Construction Education Departments • Adult Education College for Bexley • The Brewood Education Centre • Bradfields Further Education Centre • University of Greenwich – Medway Campus • Thanet College • Bromley College • Mid Kent College • Kent College Canterbury • North West Kent College - Gravesend Campus • Hadlow College • Bethany School • West Kent College - Tonbridge/Tunbridge Wells • Ashford School • Sir Roger Manwood's Grammar School • Sevenoaks School • Sheppey College
Do-It.org http://www.do-it.org/about-us Do-it was launched in 2001 with the first national database of volunteering opportunities in the UK. Do-it is part of the registered charity YouthNet, a non-profit-making organisation. They make a small charge to organisations registering their opportunities. Posting opportunities The majority of opportunities on Do-it come from local Volunteer Centres in England. These organisations have been provided with hardware, software and training so that they can upload their vacancies onto the do-it database. In addition, some national organisations post their opportunities directly on to www.do-it.org.uk. Local organisations in England, recruiting volunteers in a specific geographic area, should get in touch with their local Volunteer Centre (VC) who will post opportunities on their behalf.
Why Retain Volunteers? • It is important that your Volunteer Coordinator and all your members understand the importance of retaining volunteers. Points to consider include: • Recruiting new volunteers is costly and time-consuming • The experience of your current volunteers is invaluable • The club may have invested time, skills and training in the development of volunteers • Retaining ensures that the continuity of the club ethos is maintained • The loyalty of the volunteers is vital to the club, especially during difficult or busy periods.
Retaining and developing • Sound induction • Set standards • Club Handbook • Offering support • Delegating responsibility • Training and development • Gaining professional expertise in the local business network • Listening
Sound induction • Simple reader-friendly information pack – NGB templates? • Copy of role outline • Points of contact • Contact telephone, plus email and postal addresses • Details of allowable expenses and how to claim them • Overview of organisation – its management structure • Summary of the development planNote: provide this for existing club members too.
Set standards • A commitment to do the role they have taken on and to let somebody know if they cannot meet that commitment • The extent and limits of their responsibility • Child protection policies and the club’s good practice guidelines for working with children • Working relationships with others • The general club policies and procedures, which may be part of the club handbook and may be used for players as well. • Note: Club Handbook
Offering support - for when things don’t go strictly to plan • Shadows, buddies and mentors • Buddy – someone who has done the role before and can offer guidance • Mentor – Someone who can provide feedback as the new volunteer gets to grips with the role • Shadow – working with immediate predecessor before taking over • What skills are needed to be a mentor or buddy? • Delegating responsibility • Avoid duplication and gaps • Value people’s time – arrange meetings to suit • Teamwork – small working teams • Volunteers need to feel free to take time out when necessary without letting the club down