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HR Houston 10 Ways to Keep Your Key Employees by James Del Monte, JDA Professional Services, Inc.

HR Houston 10 Ways to Keep Your Key Employees by James Del Monte, JDA Professional Services, Inc. January 13, 2005. What JDA Does. JDA provides clients with a full complement of information technology professionals.

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HR Houston 10 Ways to Keep Your Key Employees by James Del Monte, JDA Professional Services, Inc.

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  1. HR Houston10 Ways to Keep Your Key Employeesby James Del Monte, JDA Professional Services, Inc. January 13, 2005

  2. What JDA Does. . . JDA provides clients with a full complement of information technology professionals. Our services are designed to meet the unique and changing requirements of our clients. Full-Time Staffing Contract / Temporary Staffing Special Projects Staffing JDA

  3. Most Requested Information • How to write a resignation letter article • High cost of turnover article

  4. Economic Trends According to the HR professionals surveyed, the most important economic trends that will impact the workplace are (in order of importance): • Rise in health care costs • Greater demand for high-skilled workers compared with low-skilled workers • Labor shortage SHRM 2004-2005 Workplace Forecast: A Strategic Outlook

  5. Top Reward Challenges Facing HR Percentage of Companies Rating Issue as “Highly Important” Attract/retain the “right” talent Control the increasing cost of benefits Differentiate high performers Ensure pay-for-performance Develop/implement a cohesive reward strategy Communicate value of reward program to employees Increase effectiveness of annual incentive plans Gather relevant market comp data Source: 2004 SnapShot Survey “Measuring Return on Total Reward Investments,” Mercer Human Resource Consulting

  6. Law of Supply and Demand 4Q99 Demand Peaked Demand 2Q01 1984 1995 4Q04 1989 3Q03 Supply Demand Bottomed Demand Bottomed The demand for skilled professionals peaked 4Q99 and has decreased, bottoming out 3Q03. The current cycle indicates that once again there are more positions than skilled professionals, and this is projected to continue past 2010. Labor Surplus vs Skill Shortage

  7. 2004 - 2010 2000 - 2003 Candidate Position Candidate Candidate Position Position Candidate Position Market Shift The job market has shifted from an Employer’s Market to a Job Seeker’s Market - to a Combination Market.

  8. Position Demand . . . %SkillsYrs. Exp. 10 Mgmt./Conslt. 8+ Yrs. 30 Sr. Tech/ 4 – 8 Yrs 1st Line Mgmt 60 Staff/Tech 0 – 5 Yrs

  9. Talent Pool %SkillsYrs. Exp. 60 Mgmt./Conslt. 8+ Yrs. 30 Sr. Tech/ 4 – 8 Yrs 1st Line Mgmt 10 Staff/Tech 0 – 5 Yrs

  10. Position Demand . . . %SkillsYrs. Exp. 10 Mgmt./Conslt. 8+ Yrs. 60 8+ Yrs 30 Sr. Tech/ 4 – 8 Yrs 30 1st Line Mgmt 4 – 8 Yrs 60 Staff/Tech 0 – 4 Yrs 10 0 – 4 Yrs Talent Pool . . .

  11. Candidate Population • 25% A Players • 50% B Players • 25% C Players

  12. Why People Stay • Like the people they work with • Control and independence over work • Flexible work schedules • Decision making • Increased levels of responsibility • Reward and recognition • A sense of belonging • Fun

  13. Why People Leave • Bad management • Lack of recognition or reward • Too much travel • Bad work environment • Lack of job security • Lack of training • Long commute • Pay/benefits • Uncertainty about future • Lack of career advancement

  14. 10 Ways to Keep Them! • Hire the right type of person: A or B • Have people grow into the position vs. out of the position • Rotate responsibilities and cross-train, offering a variety of functions and responsibilities • Pay above-market cash or bonuses • Use non-cash rewards and recognition for results/ efforts

  15. 10 Ways to Keep Them! • Create a team environment / team building • Use temps or contractors for more routine work • Encourage communication with manager • Make proactive counteroffers when you have someone you want to keep • Set clear expectations and give feedback on how they are doing

  16. Bad Seeds Get rid of bad seeds and people who don’t want to be there – the dominant attitude will proliferate through the group and pollute the team

  17. A faithful employee is as refreshing as a cool day in the hot summertime. Proverbs 26:13

  18. 701 North Post Oak Road Suite 610 Houston, Texas 77024-3818 Phone: 713/548-5400 Fax: 713/542-5480 www.jdapsi.com Contract and Full-time StaffingInformation Technology Staffing SpecialistsConsulting and Special Projects

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