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SAP Positioning with E-Commerce Applications

SAP Positioning with E-Commerce Applications. Topics. SAP and E-commerce SAP strategy SAP customers drive towards SAP E-Commerce E-Commerce function not in SAP SAP E-Commerce components mySAP.com Scenarios covered. Definitions. mySAP.com

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SAP Positioning with E-Commerce Applications

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  1. SAP Positioning with E-Commerce Applications

  2. Topics • SAP and E-commerce • SAP strategy • SAP customers drive towards SAP E-Commerce • E-Commerce function not in SAP • SAP E-Commerce components • mySAP.com • Scenarios covered

  3. Definitions • mySAP.com • personal, collaborative solutions on demand • enable business community collaboration • not to be confused with the portal www.mysap.com • mySAP.com Workplace • personalized, role-specific view on the entire business world • applications, information and services provided by a company over the intranet or other companies via the Internet that any user needs to get his job done • not limited to employees but includes roles for external users such as business partners, suppliers, and customers. • mySAP.com Marketplace • a place on the Web where communities can exchange goods & services electronically. • the URL www.mysap.com hosts such a marketplace. • E-Commerce • Describes doing business, mainly buying and selling of goods and services on the Web. • 24x7 availability, global reach, ability to interact and provide information. • Enterprise Resource Planning (ERP) • set of activities supported by enterprise applications that help companies to manage all business, • product planning, parts purchasing, maintaining inventories, as well as finance and Human Resources (HR) aspects, • increasingly expanded to also cover supply chain management, customer relationship management, business intelligence and e-commerce.

  4. SAP E-Commerce Strategy mySAP.com ESS EIS Adv Proc KM I N T R A N E T SAP R/3 MM FI CO PM Log mySAP.com CRM APO Warehouse Mgt Int. Trade Log I N T E R N E T

  5. mySAP.com Workplace “mySAP.com Workplace offers a role-based enterprise portal that goes beyond classical internet portals.”

  6. Workplace screendump: Eg 1

  7. Workplace screendump: Eg 2

  8. mySAP.com Marketplace “mySAP.com Marketplaces are internet business hubs that provide an infrastructure for collaborative-business” Hosted by SAP OR Hosted by customer

  9. Marketplace hosting

  10. Live Marketplace Sites

  11. Marketplace Screendump

  12. mySAP.com marketplace backbone mySAP.com Workplace Role based Workplace E- Commerce CRM SCM BI ERP Web content Office mySAP.com Marketplaces mySAP.com Marketplaces BUYER SELLER

  13. Portal view “a Web site that serves as an entry point and location for structured search and content presentation.”

  14. SAP Customer E-Commerce drive “mySAP.com is aimed at a business community that already includes over 10 million people using SAP systems in over 100 countries.” • 200 new CRM installations in last 4 months • B2B customers – 737 installations • Market places – 10 • E-Commerce – 515 installations • References on www.SAP.com • Workplace 5 Internet Sales 2 • Marketplace 3 Internet Pricing Configurator 1 • App hosting 3 Online store 17 • B2BP 8 E-bus with R/3 Backbone 8 • CRM 14 BIW 22 • Strategic Ent. Mngt 1 Knowledge Mngt 3 • Supply Chain Mngt 13 ESS 4 • Product Lifecycle Mngt 12

  15. E-Commerce outside of SAP AND • Supporting packages • Newsgroups, Chat \ instant messaging, web browsing • Telephone networking, (e-mail) • Hardware Technologies • Internet network backbone • Networking Access Follow-on sales Customers Online ads Online orders Std orders Distribution Electronic Customer suppt

  16. SAP E-Commerce Components mySAP.com Application areas Marketplace Workplace ITS ITS a-gate w-gate CRM SCM SEM E-Commerce KM ESS Business Applications Application Hosting Web server Web studio CFM APO CRM Bus Connector ESS BBP BIW Application Components

  17. Scenarios covered - ITS • Internal • Email inbox • ABAP Reports • Employee directory • Customer creation • Document search • Workflow status • Customer services • Quality certificates • Consignment st status • KANBAN • CRM • C2B • Product Catalog • Store • SO creation \ status • ATP • Customer Account info • Employment opportunities • Booking attendance • ESS • Travel expenses • Benefits • Time management • Remuneration statement • Taxes • Address • Timesheet • Leave request • … • Retail store • Inventory list • Goods movement • Order • Promotion • Stock entry • Working time entry • … • B2B • Requirement request • Rel. of Reqs, Pos, Entry sheets • Proc via catalog • Service entry • …

  18. Scenarios covered – mySAP.com

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