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THE SEVEN MAJOR COMPLAINTS OF EMPLOYEES TODAY

Winning Strategies in a Tough Economy. THE SEVEN MAJOR COMPLAINTS OF EMPLOYEES TODAY. Bruce L. Katcher, Ph.D. Specializing in Employee Opinion and Customer Satisfaction Surveys. www.discoverysurveys.com Bruce@discoverysurveys.com 781-784-4367. A member of The Enterprise Group.

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THE SEVEN MAJOR COMPLAINTS OF EMPLOYEES TODAY

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  1. Winning Strategies in a Tough Economy THE SEVEN MAJOR COMPLAINTS OF EMPLOYEES TODAY Bruce L. Katcher, Ph.D. Specializing in Employee Opinion and Customer Satisfaction Surveys www.discoverysurveys.com Bruce@discoverysurveys.com 781-784-4367 A member of The Enterprise Group

  2. THE FOUR-FOLD REALITYFOR EMPLOYEES TODAY • Fearful • Overworked • Unappreciated • Resentful

  3. HOW EMPLOYEES ARE FIGHTING BACK • Withdrawing psychologically • Adopting an adversarial relationship • Focusing on WIIFM • Carrying multiple jobs • Going out on their own

  4. DOES IT REALLY MATTER?

  5. MAJOR COMPLAINT #1 “There’s no job security.”

  6. MAJOR COMPLAINT #2 “I just don’t trust management.”

  7. MAJOR COMPLAINT #3 “There is simply too much work to do.”

  8. MAJOR COMPLAINT #4 “Communication here is terrible.”

  9. MAJOR COMPLAINT #5 “I need better balance in my life.”

  10. MAJOR COMPLAINT #6 “The pay is too low.”

  11. MAJOR COMPLAINT #7 “They don’t appreciate me.”

  12. SUMMARYSEVEN MAJOR COMPLAINTS • Little job security • Difficult to trust management • Work load is too heavy • Poor communication • Lack of work life balance • Low pay • Little appreciation

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