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Disadvantages of Matrix. C onflict between two sides of matrix Meetings to coordinate activities May need extensive human relations training. How do we coordinate across functions?. Within a Functional Structure: - Direct Contact (liaisons, integrators) -Temporary Task Forces
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Disadvantages of Matrix • Conflict between two sides of matrix • Meetings to coordinate activities • May need extensive human relations training
How do we coordinate across functions? Within a Functional Structure: -Direct Contact (liaisons, integrators) -Temporary Task Forces -Permanent Committees OR Use a structure with inherent cross- functional contact: -Divisional -Matrix -Teams
Organizational (Corporate) Culture • Key values, beliefs, understandings, and norms shared by organization members.
Cultural indicators that can be seen at the surface level Visible Artifacts such as stories, symbols, slogans, ceremonies Invisible Employees are family Customer service at any cost Quality is essential Sales targets are important Deeper values and shared understandings held by organization members.
What Cultures Do • Distinguish organization from others • Generate commitment to the organization • Guide employee behaviors
Types of Cultures There are many classification systems, including those based on: Risk Tolerance Communication Patterns Types of Control Reward Systems