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W eb Content Management System (CMS). As of 10/7/2013. Project Objectives…. 1. Consistent Branding and Features 2. Improve Public’s Experience and Use 3. Efficiency Gains Through Self-Service 4. Timeliness and Quality of Information 5. Civic Participation and Transparency.
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Web Content Management System (CMS) As of 10/7/2013
Project Objectives… 1. Consistent Branding and Features 2. Improve Public’s Experience and Use 3. Efficiency Gains Through Self-Service 4. Timeliness and Quality of Information 5. Civic Participation and Transparency
Project Milestones… • Parks Pilot – Deployed March 19 • SCERA Pilot – Deployed May 7 • Initial Portal – Being deployed; includes initial CAO and BOS web content, initial department landing pages • CMS Work Program – Meetings held with 12 departments, agencies or others, with more scheduled. Work portfolio being assessed and formulated.
What Can You Do Now? • Review current web content looking for content needing removal or revision • Track most frequently asked “How do I’s” and relate them to your service offerings • Define the services provided by your organization and the service communities involved • Identify other County departments, agencies, outside organizations offering related services • Identify staff that will become involved with CMS roles, assess skills and experience, identify work flow
Contact Us • Contact ISD Web Team; webpublisher@sonoma-county.org • Contact Steve Ruesel; 565-8216; Steve.Ruesel@sonoma-county.org • ISD Service Desk; 565-2030; ISD-ServiceDesk@sonoma-county.org • ISD Business Representative; ISD-Business-Services@sonoma-county.org
Questions Contact: Steve Ruesel Steve.Ruesel@sonoma-county.org 565-8216