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Developing Cultural Intelligence (CQ) as a Core Competency of the Adult Learner

Developing Cultural Intelligence (CQ) as a Core Competency of the Adult Learner Dr. Sandra Upton Cornerstone University Cultural Intelligence Center MSU International Business Institute Community College Faculty Conference May 2013. Talking Points Cultural Intelligence (CQ) Defined

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Developing Cultural Intelligence (CQ) as a Core Competency of the Adult Learner

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  1. Developing Cultural Intelligence (CQ) as aCore Competency of the Adult Learner Dr. Sandra Upton Cornerstone University Cultural Intelligence Center MSU International Business Institute Community College Faculty Conference May 2013

  2. Talking Points • Cultural Intelligence (CQ) Defined • Research Context • CQ and Adult Learner • Developing the CQ of the Adult Learner - MBA Program Global Studies Experience (GSE)

  3. Why Care?

  4. Profile of US Population

  5. CQ and Higher Education • Labor Gap: By 2018 US will be 3 million degree-holders short of the employees needed for workforce. • Present number of traditional-aged college graduates insufficient to replace retiring baby boomers w/ college degrees. • American Graduation Initiative (2020 Vision): 6o percent of adults with college degrees by 2020 • Source: US Department of Education, National Center for Education Statistics

  6. CQ and Business Price Waterhouse CEO Study • Managing and developing a globally astute workforce is #1 on the agenda of the majority of CEO’s surveyed. • Skilled employees with an ability to work effectively in multiple cultures is as valuable to a CEO as the employee’s technical expertise. • 90% of leading executives from 68 countries said finding effective cross-cultural personnel is their top management challenge. - Economist Intelligence Unit

  7. MYTHS • International Experience=Cultural Competence • Technical Competence = Success • High EQ=High CQ

  8. Cultural Intelligence (CQ) The capability to function and manage effectively in culturally diverse situations

  9. Research Question What is the difference between individuals and organizations that succeed in a multicultural globalized context and those who fail?

  10. Four Capabilities

  11. CQ Four Capabilities

  12. Defining Points of CQ • Form of Intelligence • Applies to cultural context both domestically and internationally • Malleable • Evidenced-based

  13. Bottom Line Results

  14. Bottom Line Results

  15. Bottom Line Results

  16. Best Practices

  17. Cultural Competency as a Core Institutional Value and Educational Goal • Professional and Graduate Studies (PGS) Division • Long-term efforts • Cornerstone • University-wide educational goal

  18. MBA Program CQ Curriculum Design

  19. The CQ Project Study A study to assess the impact of the GSE on the adult learner’s cultural intelligence quotient Hypothesis A positive relationship may exist between exposing adult learners to short-term, intense global experiences and an increase in their individual level of cultural intelligence

  20. Our Research • Global experiences – China, Europe, India, Israel, South Africa • One-hundred seventy-eight (n=178) students assessed • All GSE students showed a moderate to moderate or moderate to high increase in their level of CQ

  21. End of the Day… • Active Engagement + Thoughtful Reflection = High CQ • “What’s most important is some thoughtful anticipation about the cross-cultural experience and how to learn from it” - Dr. David Livermore

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