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CIC Digital Transaction Management

CIC Digital Transaction Management. Digitizing the entire Process. The Life of a Financial Advisor. Yesterday, Today, Tomorrow. 56 Years Old Selling Insurance and Annuities for 30 years Works from Home Seminars/Leads Kitchen Table Sales Very successful Not Technical. Case Study.

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CIC Digital Transaction Management

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  1. CIC Digital Transaction Management Digitizing the entire Process

  2. The Life of a Financial Advisor Yesterday, Today, Tomorrow

  3. 56 Years Old • Selling Insurance and Annuities for 30 years • Works from Home • Seminars/Leads • Kitchen Table Sales • Very successful • Not Technical Case Study

  4. Best Case – 3 in person contacts • Seminar • First Meeting - Fill out paperwork and get signatures • Third Meeting - Deliver policy Best Case

  5. Typical Case– 6 Contacts • Seminar • First Meeting • Second Meeting - Fill out paperwork and get signatures • Call or Visit – gather additional information/signatures requested from wholesaler • Call or Visit – gather additional information/signatures requested from carrier • Last Meeting- Deliver policy Typical Case

  6. Gets PDF’s by email • Keeps PDF on desktop • One 56 page PDF • Prints the entire package • Pulls out forms he does not need • Takes to client • Fills in by hand • Faxes and overnights to wholesaler How He Does It Today

  7. Log in to Laser App • Pick the forms needed • Pre fill known information from CRM • Complete app with validations in Laser App • Print and collect signatures • Forms with signatures overnighted A Better Way

  8. Log in to Laser App Anywhere • Pick the forms needed • Pre fill known information from CRM • Complete app in Laser App • eSignatures in person on mobile device or via secure link in email • No printing, no faxing, can gather additional signatures via email if needed • Gets Paid Faster The Best Way

  9. CIC Digital Transaction Management Digitizing the entire Process

  10. Log in to Laser App Anywhere • Pick the forms needed • Pre fill known information from CRM • Complete app in Laser App • eSignatures in person on mobile device or via secure link in email • No printing, no faxing, can gather additional signatures via email if needed • Data back to B/D and Carrier via XML with eSigned Forms • eDelivery Digital Transaction Management Workflow

  11. Digital Transaction Management Digital Transaction Management is a streamlined integrated document management and eSignature solution that is the ultimate endpoint in true straight-through processing to speed up closing business and to lower cost. Quote eApp Deliver Illustrate Compliance

  12. How can one product solve for all DTM use cases?

  13. Over 400+ Standard Configuration Options • Integration Options with workflow for opt-out/cancel/rejected due to errors • Screen text/Branding/workflow per LOB • Workflow options • Delivery Method (Email, Face to Face, SMS, iSign Live, etc) • Consent options (I agree or signed consent) • Signing order (hierarchy of signers) • Batch Sign, Sign 1 document at a time • Order of Documents and required documents • Actions on documents (consent, form fill, sign, review, eDeliver) • Verification/Authentication (Full KBA, SMS Text pin code, Q&A, basic pin, SSO, etc.) • Form filling and Affirmations • Signature Display in form • Expiration and reminder options • 22 Email templates available to customize • 16 Event notifications for API and workflow integration • Download options and many, many, more options

  14. Multiple Initiation Options: Signature Links Sent For Each Signer Over 400+ Standard Configuration Options SMS or QR Code URL sent back to web site Email pick-up link Face to face signing

  15. Over 400+ Standard Configuration Options Click-Wrap Mobile Signing on Any Device iSign Live Batch Signing *Additional signature capture methods are supported including Signature Pads

  16. iSign Live • Live co-browsing of the signature process • Bi-directional communications between the server and the signer’s device • Desktop can view what the signer is seeing, including the signature being captured • Agents and call centers can have a visual into what the client is seeing and help them every step of the way Demo iSign Live Agents Desktop Clients Desktop/Mobile Device

  17. SignatureOne Ceremony Server – Robust Audit Trail Audit trail is stored in the industry standard XML format for compatibility with consuming systems. The audit trail contains all events while going through the signing ceremony. The XML is digitally signed to ensure its integrity. XML Report from XML

  18. DTM

  19. Use Cases • Form Filling, eRouting and eSigning • Illustrations, policies, contracts, forms, New Account Opening Docs, Trading Authorizations… • eDelivery • Policies, Confirms, Prospectuses, Tax Docs, Statements… •  Policy Servicing / Customer Service • Ad Hoc forms typically found on your client site for completion and Signature • Client Self Service Forms • iSign Live • Call Centers, Agents that want to hand hold clients through the signing process

  20. Value Proposition • Provide a streamlined process to do business electronically. Cut cycle time from days to minutes. • Eliminate lost or misplaced documents. • Identify document errors through the eSign workflow and request correction through an opt out process thereby reducing delays and increased labor and operational costs. • Reduce cost of labor associated with manually filing and storing documents. Re-purpose staff for more important tasks than help grow your business • Platform also can be used for ePolicy delivery and policy changes • Reduce costs typically associated with wet-signing documents, e.g. paper, copier rentals, toner, postal/Fed-Ex fees, etc. • Ensure client privacy and secure sensitive information

  21. Contact Info For more information or a personal demo please contact: Mark Nevins Vice President, Sales 650.802.7844 | mnevins@CIC.com Brett Mendenhall Senior Director, Sales 1.650.802.7730 | bmendenhall@cic.com

  22. Accelerating Business

  23. Accelerating Business

  24. Current Processes Most documents already exist electronically and can be distributed and reviewed on PC’s and Mobile devices. • Printing • Gathering signatures • Faxing and overnighting • Scanning • Getting approvals • Updating information • Resigning • Reprinting • Rescanning • Data Entry

  25. Accelerating Business • Digital Transaction Management is a streamlined integrated document management and eSignature solution that is the ultimate endpoint in true straight-through processing to speed up closing business and to lower cost. • Utilize eApp – Rules Based • eSignature – In person, email, mobile • Data Feeds – Directly into consuming system • Workflow Review - Electronic • Additional Requirements – Electronic • Policy Delivery – Electronic

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