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Global Sourcing. Global Sourcing. Domestic Sourcing Same Language Same Cultural/Ethical Expectations Same Legal System Same Banking System Same Transportation No Customs, Tariffs. Global Sourcing. Why Look for Global Sources? Lower Total Cost (Landed) Access to Markets (Countertrade)
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Global Sourcing • Domestic Sourcing • Same Language • Same Cultural/Ethical Expectations • Same Legal System • Same Banking System • Same Transportation • No Customs, Tariffs
Global Sourcing • Why Look for Global Sources? • Lower Total Cost (Landed) • Access to Markets (Countertrade) • Access to Raw Materials • Access to Technologies • Other Reasons • Quality • Competition
Global Sourcing • Finding Global Suppliers • Directories • Trading Companies • Embassies/Consulates • Trade Shows • Countertrade • Logistics Issues • INCOTERMS • Other Logistics Costs
Global Sourcing • Problems With Global Sourcing • Good Specifications • Cultural Issues • Language Difficulties • Long Lead Times • Paperwork • Payment Issues • Political Risk • Currency Risk • Security Issues • Sustainability
Global Sourcing • Methods • Intermediaries • Foreign Subsidiaries • International Purchasing Offices • Direct Purchases • Inspection Services • Customs Brokers and Freight Forwarders
Global Sourcing: Communication • Understanding the True Barriers • Speaking • Reading and Writing • Slang and Colloquialisms • Two Word Verbs • Vocabulary • Conversational • Business • Technical
Global Sourcing: Communication • Translators • Local, • At Destination • Types • Translating Written Materials • Business Cards and Titles
Global Sourcing: Payment • Domestic Payment • Payment Up Front (Avoid) • COD • On Account • International Payment • Payment Up Front (Avoid) • Against Documents • Letters of Credit • On Account
International Negotiation • Age, Gender • Status, Authority • Formality • Numbers and Team Composition • Professionalism • “Yes” and “No”
International Negotiation • Silence • Subtleties • Deadlines • Cultural Respect • On Being Alone
Make/Buy • Products We Never Make • Products We Always Make • In Between Products: Make/Buy
Make/Buy • Industry Standards, Proprietary Products and Make/Buy • Procurement from Suppliers • Procurement by Manufacture • Fluid Decision • Revisit at Regular Intervals • As Economic Conditions Change • As Internal Conditions Change • Always Maintain Internal Capability
Reasons to Make • Quantities Too Small • Quality Too Critical • Timing Too Critical • Trade Secrets (for a time) • Cheaper • Keep Crew Busy • Avoid Sole Source (perhaps) • Union Shop • Unreliable Supplier
Reasons to Buy • Quantities Too Large • Supplier Quality Acceptable • Have Sufficient Lead Time • Lack of Necessary Competencies • Lack of Capacity • Cheaper • Reciprocity
Vertical Integration • Cost and Responsiveness • Insure Performance • Scheduling • Control • Boeing
Outsourcing • Strategic Decision • Activity is Not Core Competency • Will, In Future Completely Depend on Suppliers • Will No Longer Maintain Internal Capability • Management of Outsourced Activities
Outsourcing • Our Core Competencies • Suppliers’ Core Competencies • Dependence on Suppliers • Strategic Vulnerability • Technology Transfer • Source from Competitors’ Suppliers • Supplier Exploitation • Price Creep • Service
Outsourcing • Firms Rethinking Outsourcing • Rising Wage Rates • Rising Transportation Costs • Currency Exchange Rates • Long Lead Times • Recent Survey (Global Retail Goods Firms): • 50% of firms in survey are considering moving out of China • 26% actually doing it
Supplier Selection • Types of Purchases • Industry Standard • Custom Assemble from Common Parts • Custom Manufacture from Common Materials • Custom from New Technologies
Correct Transaction Cost Total trans. cost Cos t s Logistical cost Material cost Admin cost Transaction origin Transaction conclusion Time
Typical Measured Costs • Material Cost • Service Cost • Administrative Cost • PO Cost • Receiving • Accounts Payable • Freight
Back Orders Late Deliveries Defective Material Costs Costs of Rejected Goods Prod’n Stop Costs Project Delay Costs Air Freight Cost of Warranty Failures Extra Inventory Cost Services Incorrectly Performed Invoice Errors Highly Variable Lead Times Freight Damage Costs Typically Not Measured
Time delay Invoice errors Cost overrun Freight damage Cos t s Total trans. cost Raw material delays Specification questions from supplier Transaction origin Time Expected transaction Actual conclusion
Who Pays? It All Depends On What You Negotiate
Criticality Grid High Patent M Prop Tech A R K E T Ind Std Commodity Low Low High INTERNAL Volume, Importance Volume, Pervasive
Criticality Grid: High Market • Sole Source • High Market Concentration • High Price Volatility • High Supply Industry Capacity Utilization • Patented Product • Proprietary Technology
Criticality Grid: Low Market • Industry Standard Items (Some Differentiation) • Commodities • Non-proprietary Indirect Supply Items • Many Substitutes
Criticality Grid: Low Internal • Little Use • Low Volumes • Unimportant Technology
Criticality Grid: High Internal • High Volume • High Dollar Expenditure • High Price Sensitivity • Pervasive • Key Operating Characteristic
Criticality Grid: Managerial Objectives High Patent Look Ahead Strategic Alliances M Prop Tech A R K E Market Driven Market Driven T Min Admin Cost Supply Continuity Ind Std Automate Operational Alliance Commodity Low Low High INTERNAL Volume, Importance Volume, Pervasive
Criticality Grid: Contract Applications High Patent Look Ahead Evergreen Agreements M Prop Tech Strategic Alliances A R K E Petty Cash Multi-Year T Purchase CardsSystems Contracts Ind Std Blanket OrdersOperational Alliances Commodity Low Low High INTERNAL Volume, Importance Volume, Pervasive
Review • Legal Issues • Ethics • Supply Strategies • Commodity Strategies • Supplier Strategies • Specifications • Supplier Selection