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Joseph P. Addabbo Family Health Center Averne, New York Rosa Rodriguez, Ryan White Program Coordinator

Our Clinic. Federally funded community health center serving the medically indigent residents of the Rockaway Peninsula, Queens, New YorkCommunity health center services include: primary care, pediatric resource center, family support, mental health and HIV early intervention treatment . Chal

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Joseph P. Addabbo Family Health Center Averne, New York Rosa Rodriguez, Ryan White Program Coordinator

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    1. Joseph P. Addabbo Family Health Center Averne, New York Rosa Rodriguez, Ryan White Program Coordinator

    2. Our Clinic Federally funded community health center serving the medically indigent residents of the Rockaway Peninsula, Queens, New York Community health center services include: primary care, pediatric resource center, family support, mental health and HIV early intervention treatment

    3. Challenges 1. Limited clinical information systems do not have the ability to identify, collect and analyze performance indicator data 2. Integrating HIV program improvements into overall clinic systems ( remember, we have an integrated model of care)

    4. How to Develop and Establish A QI Program – Lessons Learned Team Work is necessary to make it work Data collection is a process Integrating HIV QI into Agency’s overall QI is most beneficial

    5. How to Develop and Establish A QI Program – Starting Tomorrow Data collection: collect data on all core medical indicators Identify members of QI Team, including a champion who will facilitate agency buy in to QI program Set a date and time for 1st QI meeting

    6. Lessons Learned – In Implementing A Quality Project Be persistent in spreading the word. Include staff from other departments and areas in the project team. They can carry the message back. Use quarterly all-staff meetings to introduce and train staff on changes. Overall organization policy changed to include new staff orientation because of frequent staff changes Set realistic goals: to promote success

    7. Getting Started – In Implementing A Quality Project Hold 1st QI meeting with QI Core Team. Representation from different department is important. Share Data Select medical indicator for 1st project and team who will work on the project Promote your project with staff

    8. Joseph P. Addabbo Family Health Center 6200 Beach Channel Drive Arverne, NY 11692 (718) 945-7150 Contacts: Rosa Rodriguez, HIV Coordinator rrodriguez@addabbo.org Michele Modeste, RN, Nursing Director, CQI Nurse mmodeste@addabbo.org (718) 945-7150 Ext. 1231

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