1 / 9

MGS 351 Presentation

MGS 351 Presentation. Jessica Griffin Khyle Kim Mark Peer Marta Stoyanova. Agenda. Background Business Problem Database Design Overview Database Demonstration Website. Dealership. Background. Lone Jaguar dealership in the greater Western New York region.

liona
Download Presentation

MGS 351 Presentation

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. MGS 351 Presentation Jessica Griffin Khyle Kim Mark Peer Marta Stoyanova

  2. Agenda • Background • Business Problem • Database Design Overview • Database Demonstration • Website

  3. Dealership

  4. Background • Lone Jaguar dealership in the greater Western New York region. • Jaguar, is a relatively low-volume luxury brand, sells a vastly lower quantity of cars than luxury competitors • West Herr Jaguar has a very small staff • Opportunity to create a luxurious customer service experience • Employees will get to know customers automotive needs very well through the new proposed database.

  5. Business Problem • Customer experience is not unique • Customer often must repeat herself to multiple employees as they “enter the equation” • Buying a car, especially a true luxury automobile, should be special

  6. Database Design Overview • Three main tables • Three queries from which several reports are based • Three forms total (excluding switchboard); subforms • Five Reports • Car Color – includes images of customer cars taken at dealership • Customer Information – basic owner information for contact purposes • Cars Purchased – dealer able to track what models are most popular • Most Recent Services – tracks how recent a given customer has been visiting • Services Provided – list of services provided and how many cars required given service

  7. Database Demonstration

  8. Website • http://www.acsu.buffalo.edu/~khylekim

  9. Conclusion • Thanks for your time. • Any questions?

More Related