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Normally most email issues can be resolved by some basic checks to make sure that the settings are correct. In summary we just need to double check a few settings which are very easy to do & can be summarized as: 1. Check Nameservers 2. Check Billing is up to date 3. Check Password for email address 4. Check Email Account Quota 5. Check if disk usage is exceeded 6. Check Configuration 7. Try Server-Name in place of domain name