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EMS Training Los Alamos National Laboratory Denny Hjeresen, EMS Team Leader Michael Goles, EMS Training Lead. Objective. Communicate LANL’s approach to develop and deliver EMS training for ISO 14001 certification. Overview. Instructional Design Process Training Modules/Courses Awareness
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EMS TrainingLos Alamos National LaboratoryDenny Hjeresen, EMS Team LeaderMichael Goles, EMS Training Lead
Objective Communicate LANL’s approach to develop and deliver EMS training for ISO 14001 certification
Overview • Instructional Design Process • Training Modules/Courses • Awareness • Managers • Audit • Toolkit as performance support tool
Instructional Design Process Guidance • LANL Training Guidance Documents • LIR 300.00.04-2 • DOE Handbook 1078-94 • Systematic Approach to Training • ADDIE Model described on next slide
Instructional Design Process • Analyze Training Needs • Design Training Solutions • Develop Training Solutions • Implement the Training • Evaluate the training for efficacy
1. Analyze Training Needs • EMS Core Team as Subject Matter Expert’s • ISO 14001 Requirements as Drivers • Competence, Training and Awareness (ISO 14001: 2004 4.4.2) • Hearts & Minds vs. Paperwork as Buy in • Communications that reach employees with a message relevant to their work • Implementation Tools as Performance Support • Easy to understand • Cost efficient - lean and mean
3. Develop Training Solutions • EMS Core Team Training - Buy • ISO 14001 certification training - NREP Course • 29 Core Team Members trained • Then work in distributed way with LANL Divisions • EMS Awareness for Workers - Make • EMS for Managers - Make • EMS Audit Training - Buy/Modify
2. Design Training Solutions • Web-based Training: • EMS Awareness for Workers • EMS for Managers • EMS for Auditors • Why Web-based? • Cost effective • Efficient way to reach all learners • Quick turn around to meet certification requirements
3. Develop Training Solutions • EMS Core Team • Collaborative and iterative process • Participation from all organizational levels • Validation • Buy-in • Fun
EMS Awareness for Workers • Overview • Key Messages • Mandatory with annual refresher
3. Develop Training Solutions • Purchased Software • Developed PowerPoint Presentation • Wrote Script • Shot Video • Ran components through software • Tested Training to random sample • Launched Training
4. Implement the Training Currently, EMS Awareness for Workers Training is mandatory for all laboratory workers.
5. Evaluate the Training for efficacy Mixed Approach • Formative Evaluation • Gathering information during the building of a product/project to measure its efficacy • Summative Evaluation • Gathering information after the completion of a product/project to measure its efficacy
Formative Evaluation Identified need for performance support tool.
Toolkit as Performance Support • Introduction • How to use • Divided into sections aligned w/ISO requirements • Step by step guidance • Context • Action List • Required Outcomes • Resources • Markers • “R” for required • “A” for annual
Summative Evaluation Fill-able PDF document delivered electronically. In process.
Cyclical Process Analysis Working the ADDIE model ensures continuous improvement! Design Development Implement Evaluate