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TRB Session 275 Creating a Vision for Operations Dr. Christine Johnson D irector, ITS Joint Program Office Program Manager, FHWA Operations January 11, 2000 Washington, DC. We are expanding the mission of FHWA. From constructing the infrastructure. …to operating it safely and efficiently.
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TRB Session 275Creating a Vision for OperationsDr. Christine JohnsonDirector, ITS Joint Program OfficeProgram Manager, FHWA OperationsJanuary 11, 2000Washington, DC
We are expanding the mission of FHWA From constructing the infrastructure... …to operating it safely and efficiently while enhancing and protecting the natural and human environments.
Operations ERGS CMS TSM TOPICS ERGS
Success Depends on: • Developing an understandable vision • Delivering added value • Developing a constituency
Overview • What is Operations? • What’s going for us? • What’s working against us? • What’s our approach?
So What is Operations Anyway? Access Management HOT Lanes ITS Ride Sharing Work Zones Weather Response HazMat Traffic Signs HOV Lanes Emergency Response Incident Management Size and Weight Congestion Management MUTCD Border Crossings
What Ties it together? What IS Operations Really? • Managing • Transportation Resources • Under Varying Conditions • To Deliver Transportation Services • To Customers Driven by “Optimizing Performance”
The Time is Right • Need • Opportunity • Public appetite • Funding and policy • Political will
Rocky Terrain • Policy based on • Building, problem solving • Success = Ribbon Cutting
The Industry is Fragmented Profession Functional Classification Political Jurisdiction Issues Mode Geography
Communicating a concept or vision of operations will be difficult.
There is not a Well Developed Operations Discipline • No national measures • Scarce tools • No Operations planning process • 1st or 2nd level “best practices” -- neglected • Little accountability • No association
No Aggressive Research & Deployment Agenda • Minimum standards for surveillance on the NHS???? • Standard operating procedures, response time, etc. • Tool development
So how are we Starting? • Launch national dialogue • Catalyze Operations thinking • Capitalize on existing operating practices • Give customers a megaphone