Unit 5 Room Service (Ⅰ) Period 4

Vocational Education Hotel English Unit 5 Room Service (Ⅰ)Period 4

Content Text Learning Text Reading Listening 3 Words and Expressions

Revision Say and act! (Who says it!) It will be ready in 15 minutes. What time would be convenient? I’m sorry to disturb you. I’m sorry that I didn’t notice that. I’ll bring it immediately.

Words and Expressions 1.affect /ə'fekt /v. 影响 2.apart /ə'pɑ:t / adv. 分离,分开 3.basic /'beisik / adj. 基本的 4.carelessness/‘keəlɪsnɪs /n. 粗心，大意 5.comfortable /'kʌmfətəbl] /adj. 舒适的，安逸的 6.unchanged /ʌn'tʃeɪndʒd / adj. 没有更换的 7.contact/'kɑnt kt /v.接触,联系 8.direct/di‘rekt] /adj.直接的 9.especially /is‘peʃəli / 尤其，待别 10.finance/fai‘næns / n. 财政，金融 11.housemaid /‘haʊs’meɪd /n. 客房女服务员

To be continued 12.houseman/‘haʊsmən / n. 客房男服务 13.maintenance /‘meintinəns /n. 维修，维护 14.recreation /‘rekriɪeiʃn /n. 娱乐,消遣 15.sheet /ʃi:t / n. 床单，被单 16.tidy/‘taidi / adj. 整洁的 17.untidy /ʌn‘taɪdi:/ adj. 不整洁的,凌乱 18.washer /'wɔʃə/n.洗涤工 19.upset /ʌp‘set/ v. 使心烦 20.set up 准备，安排 21.take apart整理；拆卸

Pre-reading Activities • Choose the correct answer. 1. Which word can be used to talk about the job of Housekeeping Department? A. Easy. B. Important. C. Comfortable. 2. Guests will more often contact the staff in ______Department in a hotel. A Recreation B. Finance C. Housekeeping

Listening • Text Listening Housekeeping Department Housekeeping Department is a basic but important department in a hotel. It is responsible for cleaning the rooms and making them tidy and comfortable. It also helps to set up and to take apart banquets and meetings.

To be continued The Housekeeping Department includes housemaids, housemen, floor clerks, housemaids and housemen all have direct contact with guests so that their job is especially important. Very little carelessness, such as an unchanged towel or an untidy bed sheet can upset a guest and affect his impression of the hotel

Exercises • Choose the correct word to complete the sentences. • 1) By/On the way, how long will it take to clean the room? • 2 ) May I turn at/ on the lights and draw the curtains? • 3) Did you ring to /for service? • 4)I’ll get you a bottleof/off shampoo at once. • 5) An untidy bed sheet can upset a guest and affect his impression of/in the hotel.

2. Match Column A Column B 1. I’m expecting A. be convenient? 2. What time will B. the bed for you. 3. How long will it take C. some friends now. 4. I’ll make up D. on the lights? 5. May I turn E. to clean the room?

Keys to the exercise: Exercise 1. 1).By 2). on 3). for 4). of 5). of Exercise 2. 1).C 2). A 3). E 4). B 5). D

Translate these sentences 1.Housekeeping Department is a basic but important department in a hotel. 客房部是酒店基础但重要的部门。 2.It is responsible for cleaning the rooms and making them tidy and comfortable. 它负责房间的清扫，使客房整洁、舒适。

To be continued 3.It also helps to set up and to take apart banquets and meetings. 它也帮助组织、拆卸宴会及会议。 4.Very little carelessness, such as an unchanged towel or an untidy bed sheet can upset a guest and affect his impression of the hotel. 非常小的马虎，像没有更换的毛巾或一张不整洁的床单都会使客人不满，影响他对酒店的印象

Language Points • 1.be responsible for 对…负责 Mr. White should be responsible for his son. • 2. so that 以致 ,以便 He was tired so that he went to bed early.

Summary & Homework • Read article loudly and try to translate it into Chinese. • Copy new words and expressions.

Thank you for your cooperation!

Unit 5 Room Service (Ⅰ) Period 4