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Interviews, Questionnaires, and control flowcharts

Interviews, Questionnaires, and control flowcharts. Chapter 19. Interviews. To obtain both qualitative and quantitative information. 3 phases : a. preparing for the interview b. conducting the interview c. analyzing the interview. Questionnaires.

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Interviews, Questionnaires, and control flowcharts

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  1. Interviews, Questionnaires, and control flowcharts Chapter 19

  2. Interviews • To obtain both qualitative and quantitative information. • 3 phases : a. preparing for the interview b. conducting the interview c. analyzing the interview

  3. Questionnaires • To gather factual data and attitudinal data. • 4 phases : a. design of questions b. design of response scales c. design of the layout and structure d. ensuring the questionnaire is valid and reliable.

  4. Control flowcharts • 3 purposes : a. comprehension b. evaluation c. communication

  5. 4 steps to construct a control flowcharts • Choosing the primary flowchart technique to use • Choosing the appropriate level of detail at which to work • Prepare the primary flowchart • Prepare the control flowchart

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