Automate Outbound Calls For Better Results

1. Automate Outbound Calls For Better Results Increase Agent Productivity Our predictive dialler software allows you to handle high volume calling with ease. You can control the dialler speed from manual "click to dial" to more advanced progressive or predictive modes. Advanced Monitoring and Reporting We have a range of Real Time monitoring and custom reporting options to help you manage your campaigns more effectively. And if you need a bespoke report, our developers can prepare one for you. Easily search your call recordings With Call Recording provided as standard and with an impressive call search facility, you will always have the call data you need at your fingertips. Effective Scripting and Surveys. Collect customer information accurately and develop your own user scripts to ensure that your customer has a consistent and professional experience. Check your call list with TPS Checking We can provide Telephone Preference Service (TPS) checking which is runs each number against the TPS list. So you can be confident that none of your calls will be received by recipients that don't want to them. PCI DSS Compliant IVR Payments We have designed an IVR Payment system. In addition, we are currently in advanced stages of the process to become PCI DSS accredited. So you will be able to accept payments from your

2. customers using a full compliant system. A Complete Contact Centre Solution With the option for blended calling as well as the ability to schedule Callbacks and inbound call routing you have a contact centre solution that will meet your needs. For More information visit our website: https://www.hostcomm.co.uk/