VP Quarterly Report on Strategies Q3 – 2015/16

1. Vision: Healthy people, families and communities. VP Quarterly Report on Strategies Q3 – 2015/16 VP: Carol Klassen – Knowledge & Technology Services Multi-year Plans: - IT/IM/Equipment Multi-year Plan - Academic & Research Multi-year Plan

2. Portfolio Overview • Information Technology • Research & Health Information Services • Clinical Engineering • Academic Health Sciences

3. Multi-year Strategic Plans VP is Leading on: • IM*/IT*/Equipment Multi-year Plan • Research/Academic Multi-year Plan *IM - Information Management *IT - Information Technology

4. IM/IT/Equipment Multi-year Plan 2015-16 Provincial Outcome By March 31, 2017, all infrastructures (information technology, equipment & facilities) will integrate with provincial strategic priorities, be delivered within a provincial plan and adhere to provincial strategic work. 2015-16 Improvement Target • By March 31, 2016, have delivered results on 3 high impact capital areas that address high risk for critical failure using alternative funding/delivery options. • By March 31, 2016, common criteria and options for investing are used to vet all capital investments.

5. IM/IT/Equip Multi-year Plan • 2015/16 RQHR Outcome Measures • Key projects on schedule – Milestone Chart • Responsive support services • # of Users of SunRise Clinical Manager • Turnaround time for discharge summary • # of unplanned repair/replacement of critical equipment • 3. Multi-year Plan for Equipment Replacement

6. IT/IM Key Strategies Vision IT/IM: Better health by empowering patients and enabling providers with the right information at the right time through a provincially standardized system that is sustainable and secure Key Strategies • Supporting Patient and Family centred care • Connecting care across the Region and integrating with the provincial E.H.R. • Advancing clinical decision supports for safer care • Turning data into actionable information • Ensuring system integrity and usability

7. Provincial Outcome Measure

8. Project Status as of January 2016

11. Turnaround Time for Discharge Information to be available for Follow-up Care RGH Turn Around Times for Transcription

12. # Days Chart Not Available for Dictation [RGH Health Records Department]

13. Number of Open Work Orders – Clinical Equipment [2013 to current]

14. Bed, Lift, Transfer Device Preventative Maintenance

15. Status of Strategy Implementation – Successes Clinical Engineering • Improving reliability of Clinical Equipment • Bed, Lift, Transfer Device maintenance completed for W.R.C. and rural sites • Provincial rollout of new dialysis machines for southern half of Sask., was completed except for Moose Jaw; Moose Jaw completed January 2016 • New technology launch with MSU at Pasqua “EARS” Early Assessment and Response System”

16. Status of Strategy Implementation – Challenges & Risks • High need and demand for services • Staffing vacancies • Chart completion by physicians still not meeting regulatory requirements

17. Next Steps – Clinical Engineering • Continue to eliminate high-risk equipment preventative maintenance (PM) backlog, expand PM program to address backlog on non-critical systems and implementation of beds, lift maintenance program • Rollout of new Hospira pumps

18. Next Steps – Information Technology • Begin CPOE investigation phase (evaluate current state of orders and physician ordering processes and determine high level resource requirements) • Complete Computrition upgrade (end Feb) and implement 1st phase (Patient Flow) of Corporate Clinical Data Warehouse • Continue work to meet redefined project plan for ‘go live’ of the new Registration system in November 2016 • Work with eHealth and other RHAs on establishing a unique and permanent provincial patient, provider and location identifier

19. Next Steps – Information Management • Continue to work with physicians to eliminate backlog of chart completion to reduce wait for discharge summary information • Expand capacity to reduce backlog of operative reports and non-priority dictation waiting more than target timelines for transcription • Collect PQA data (pink sheets, dictation) • Develop plan to eliminate duplication of electronic information in paper health record chart • Support 3S Transcription project • Develop plan to meet CIHI year deadline of June 30th for all chart coding for 2015/16

20. Research/Academic Multi-year Plan • RESEARCH and ACADEMIC

21. Research/Academic Multi-year Plan • RQHR Outcomes & Improvement Targets • By March 31, 2017 RQHR will: • Have the necessary infrastructure in place to grow patient oriented research • Enhance its role as an academic health science centre • By March 31, 2016, RQHR will have confirmed strategies and multi-year plan to enhance patient oriented research and grow as an academic health science centre.

22. Research/Academic Outcome Measures • Vision/Strategy and multi-year Plan • Research and Academic Health Science Centre Milestone chart(s) • Increase research and academic contribution and visibility • Impact measure showing value add to patient outcomes/experience of research • 15% increase in use of Simulation Centre

23. Status of Strategy ImplementationSuccesses • Discussions underway with College of Medicine regarding a new Affiliation Agreement with RQHR to support Regina campus

24. Status of Strategy Implementation – Challenges & Risks • Challenges/Gaps/Risks • Lack academic-RQHR agreements specific to research and academic partnerships • Staffing vacancies • Demands exceed current capacity

25. Next Steps • Work with College of Medicine to provide RQHR input into the affiliation agreement and vision/planning for development of Regina campus • Confirm potential projects for Sask Centre for Patient-oriented Research (SCPOR) support and support launch of the Regina SCPOR hub and approved projects • Continue development of research policies and procedures

26. QUESTIONS