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ACSDA – Leadership Forum Cost Management - Benchmark

ACSDA – Leadership Forum Cost Management - Benchmark. October - 2007. Ricardo Toro, Control and Treasury Leader. Contents. Company Model – Overall Scenario The Search for Efficient Processes Cost Management. P. Shareholders Customers Regulators. P. P. Company Model Overall Scenario.

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ACSDA – Leadership Forum Cost Management - Benchmark

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  1. ACSDA – Leadership ForumCost Management - Benchmark October - 2007 Ricardo Toro, Control and Treasury Leader

  2. Contents • Company Model – Overall Scenario • The Search for Efficient Processes • Cost Management

  3. P Shareholders Customers Regulators P P Company ModelOverall Scenario COMPANY“MODEL” Cost Based Rates Cost Efficient Efficient Processes Pricing of Transfers Strategic Business Unit (UEN) Internal/External - Services Value Creation BENCHMARK EVA

  4. Model CompanyEfficient Processes Resources Strategic Business Unit (UES) Service A Cost $ Activity 1 Are we familiar with the services we provide? Human Activity 2 Activity 3 Are there SLA’s (service level agreements) in place? Technological Service B Cost $ Activity 4 Do we know the resources that we use? Activity 5 Other UES Activity 6 Do we search for constant improvement? Cost $ Activity 7 Service C Others Activity 8 Are we cost efficient? Activity 9

  5. Model Company Cost Management BENCHMARKING Resources Strategic Business Unit (UES) SERVICE PROVIDER (OUTSOURCING) Service A Cost $ Activity 1 Cost $ Service A Human Activity 2 Cost $ Service A Activity 3 Technological Cost $ Service B Cost $ Service B Activity 3 Activity 4 Other UES Cost $ Service B Activity 5 Others Activity 6 Service C Cost $ Cost $ Service C Activity 7 Cost $ Service C Activity 8

  6. Model CompanyCost Management Cost $ Service A Are the resources adequate? Company Do I need to set BSC Objectives? External Do we loose value during our processes? Can we obtain this service by outsourcing? Cost $ Service B External Company Can this performance be duplicated?

  7. Model Company Cost Management Cost $ $ $ $ $ EVAEVAEVAEVAEVA

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