1 / 22

November 30, 2005

Certified Trainer Conference Call. November 30, 2005. Introductions. Presenters Leslie Burkes – Director of Training & Professional Services, Non-Profit Solutions Julie Elm – Customer and Partner and Program Manager Mike Long – Sage Abra HRMS Training Manager

lois-mullen
Download Presentation

November 30, 2005

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Certified Trainer Conference Call November 30, 2005

  2. Introductions • Presenters • Leslie Burkes – Director of Training & Professional Services, Non-Profit Solutions • Julie Elm – Customer and Partner and Program Manager • Mike Long – Sage Abra HRMS Training Manager • Janet Moore – Manager, Sage CRM Solutions

  3. Today’s Agenda: • Required Certified Trainer (CT) Documentation • “Let’s get “Engaged” – Tips for Ensuring Audience Participation • The CT Program Annual Renewal Process - How does this Work? • Program and Curriculum Update By Product • Sage Abra HRMS • Sage MIP Fund Accounting • Sage CRM SalesLogix • Sage MAS 90 and MAS 200 • Sage MAS 500 • Sage BusinessWorks • Sage PFW

  4. Required Certified Trainer Documentation • Use Sage Certified Course Curriculum • Have each student complete • Student Evaluation Form • A Student Sign-in Sheet • Both documents can be found via the Certified Trainer Web Site: http://sagesoftware.com/education/CT/Default.htm login: trained password: toteach • Submit at the end of each month to Sage Software, Inc. 56 Technology Irvine CA 92618 Note: MIP CT Program Only –sign-in sheets & evaluations must be sent to Austin, 5 days after class.

  5. Certified Trainer Renewal Process • Certified Trainer Program is an annual program that expires on March 31st of each year • Renewal notices will be sent 60 days in advance of the expiration • Renewal rates are based upon the number of teaching days and purchase date of the original trainer curriculum • For example, MAS 90 Core Applications – 4 day class • Renewal rate is 80% of the original trainer curriculum purchase price or $320.00 • Renewal ensures the ability to order the curriculum for that particular class and on-going automatic trainer curriculum updates as new versions are released • At time of renewal, Sage may require a class and/or product assessment

  6. 10 Tips for Engaging Your Students • Encourage Questions from Everyone • Prepare a “Questions” flip chart • Add Spice to your Handouts • Use colors/markers • Get the Wheels Spinning • Hand out brainteasers • Train with Toys • Use props • Eliminate Interruptions • Cell phones off!

  7. 10 Tips for Engaging Your Students • Get the Blood Flowing • Give plenty of bio breaks • Save Time with Overviews • Provide pre-class handouts/manuals • Involve the Sense of Hearing • Play music at breaks • Involve the Sense of Taste • Food motivates! • Take Care of Yourself • Prepare a “survival bag”

  8. Abra UpdateMike Long Manager, Sage Learning Services

  9. Sage Abra HRMS Update Tools • Convert to automated Learning Management System Products • Convert Existing Classroom to Realtime Learning • (Abra HR, Payroll, Crystal Intermediate/Advanced, Train, Recruiting, Toolkit, Benefits Admin, Integration) • Convert Existing Realtime to Anytime Learning • (Crystal Basic/Intermediate/Advanced, Balancing, System Admin, Navigating, AWC(2), Custom Details, ASQ)

  10. Sage Abra HRMS Update Marketing • Continue focus on target audience campaigns • Quarterly brochures, monthly campaigns, eDM • Remarketing through LMS • Promote learning tracks Revenue Opportunities • New course in: • Database Mgt, eRecruiter, Crystal v10

  11. Leslie Burkes Director of Training & Professional Services, Non-Profit Solutions

  12. NPS Update: • Curriculum updated for version 7.0 – in production now! • No interim update for version 7.1 curriculum, however, 7.1 updates will be included in the workshop trainer tools • Trainer Tools updated by 12/31/05 • Order sheets updated by 12/2/05 • Year End curriculum available to order after January 6th • Certified Trainer Shirts Update • Schedules – Need your January/February Dates by December 9th. • Next Certification class for new CT’s 2/28/06 – 3/1/06

  13. Janet Moore Manager, Sage CRM Solutions

  14. Sage CRM SalesLogix Update • Administering SalesLogix v6.2 • Addendum for SP3 is posted on CT website • Re-branded Admin Student Guides available January 2006 • End User for SalesLogix v6.2 • Rebranded End User Student Guides started shipping Sept. 05 • End User Trainer Guide available January 2006 • Every End User CT of record receives a Trainer Guide • Starting Curriculum Revisions for SalesLogix v7.0 • Send comments or suggestions to training.crm@sage.com

  15. Certification for New Certified Trainers Want to Certify Another SalesLogix Trainer? Certification for New SalesLogix Certified Trainers • February 7-8, 2006 • Scottsdale AZ Training Facility • Day 1 – Presentation Skills • Day 2 – End User and Admin Trainer Certification Class • $800 fee for End User and Admin certification • Includes 13 months of certification • Certification current until 3/31/07 • Send trainer name and company name to Janet Moore at janet.moore@sage.com

  16. Julie ElmCustomer and Partner Program Mgr, ACS November 30, 2005

  17. Sage MAS 90 and MAS 200 Update • Releasing Sage MAS 90 and MAS 200 4.10 Trainer Curriculum December 1st through December 5th • Existing CTs must attend the 4.10 Partner Workshop and successfully pass the 4.10 assessment prior to receiving the new 4.10 trainer curriculum • Student curriculum will be available starting December 19th • 4.0 Student curriculum will no longer be available once we begin shipping 4.10

  18. Sage MAS 90 and MAS 200 Update • 4.10 Customer Workshop Curriculum • Available for ordering now! • CTs must meet 4.10 Trainer Re-Certification Requirements (as describe in previously slide) • 4.10 Library Master ( 1day) and General Ledger (1 day) Customer Workshop– requires Core Trainer Certification Status • 4.10 Accounts Receivable and Sales Order Customer Workshop – 1 day –Distribution Trainer Certification Status • 4.10 Customer Workshop Trainer Kit contains curriculum for all three classes

  19. Sage MAS 500 Update • Sage MAS 500 7.0 Trainer Curriculum is now available • Existing CTs must attend the 7.0 Partner Workshop and successfully pass the 7.0 assessment prior to receiving the new 7.0 trainer curriculum • Student material will begin shipping on December 12th • 7.0 Workshop material will may be purchased by current CTs for the purpose of training customers on 7.0

  20. Additional Updates • Sage BusinessWorks 6.0 • Trainer curriculum to ship on December 16th • Student curriculum to ship on December 30th • Sage PFW 5.0 • Trainer curriculum to ship mid-January 2006 • Student curriculum to ship late-January 2006 • Exact dates to be communicated directly to CTs

  21. Certified Trainer Contact List • ctprogram.na@sage.com – central email box for all product lines • Mike Long - Abra Suite 727-579-1111 ext 3380 mike.long@sage.com • Celina Oliver - Sage BusinessWorks, Sage MAS 90 and MAS 200, • Sage MAS 500 and Sage PFW and Sage BatchMaster 800-854-3425, ext 3821, ctprogram.na@sage.com Leslie Burkes- Sage MIP Fund Accounting 888-825-5647 ext 6162, leslie.burkes@sage.com Janet Moore - Sage CRM Solutions 480-368-3815, janet.moore@sage.com

More Related