Daryl Gwyn Office 365 Technical Specialist Microsoft

2. Microsoft Lync Online Daryl Gwyn Office 365 Technical Specialist Microsoft Daryl.gwyn@microsoft.com

3. Audio playback Contextual contact options MailTips Text preview of voice mail Connect people in new ways, from any location and device Microsoft Unified Communications Ignore conversation >> Escalate to voice, video, or desktop sharing Initiate IM with one click View presence within Microsoft® SharePoint®

4. Customers Tell Us IT Pains Business Pains IT needs to: • Simplify and reduce the cost of communications • Maintain compliance and prevent information leakage • Support many users with diverse needs • Extend existing investments The business needs to: • Manage communications overload • Communicate with globally distributed customers and partners • Maximize productivity and innovation • Attract and retain talent >>

5. Set the scene… Changing communication style The use of enterprise 2.0 tools like blogs, microblogs, and social networking will indelibly affect the workplace -HBR 2010

6. Future of Communications Communications Today InstantMessaging (IM) Video Conferencing Web Conferencing E-mail and Calendaring AudioConferencing Voice Mail Telephony InstantMessaging Telephony and Voice Mail Unified Conferencing: Audio, Video, Web E-mail andCalendaring User Experience User Experience User Experience User Experience User Experience User Experience User Experience Unified Inbox & Presence Authentication Administration Storage Compliance Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage On-Premises Hybrid In the Cloud

8. Redesigned Client – Lync 2010 Key Features • Contact Cards • Unified Contact Store • Activity Feeds • Frequent Contacts • Conversation View • Social Connector • Location Features • Office & SharePoint Integration Provide best-in-class end user experience and drive adoption

9. Lync Online – Key Features & Benefits At Launch • Connect with others through Lync contact photos, activity feed, and interactive contact card in Office. • Move easily from IM into online meetings, including audio, video, and screen sharing. • Conduct online presentations including audio, video, screen sharing, and a virtual whiteboard. • Invite external contacts to easily join online meetings via a PC or web-based client. • Connect with customers and partners through IM, audio, and video federation.

10. Microsoft Lync Online – Capability Overview Voice (Dial Tone) Enterprise IM Conferencing PBX Replace √ √ N/A Future Release Lync Online (Cloud) √ √ √ √ Lync Server (On premises) Lync users can be hosted only on-premises or online (that is, they can’t split IM, conferencing, and voice)

11. Lync Online – Enterprise IM & PC-to-PC Audio/Video • Rich presence • IM • PC-to-PC audio and video calling • Global address list (GAL) and skill search in SharePoint • Activity feed • Click-to-communicate in Office • Federation with Lync Server and Lync Online • Federation with Windows Live Messenger • Lync for Mac • Lync Web App for IM/Presence (Future) • Mobile phone clients (Future) • IM archiving (Future) Enterprise IM and PC-to-PC Audio/Video Enterprise IM √ Lync Online (Cloud) √ Lync Server (On premises)

13. Lync Online – Conferencing (Online Meetings) • MultipartyPC Audio/Video • On-demand collaboration • Desktop sharing • Application sharing • Online meetings • Rich clients and web clients • Integrated PSTN audio conferencing via partners Conferencing Enterprise IM Conferencing √ √ Lync Online (Cloud) √ √ Lync Server (On premises) • Lync Online replaces Live Meeting in Business Productivity Online Suite (BPOS) as the conferencing solution • Live Meeting service is available for existing customers during transition to Lync

14. Lync 2010 Client – Meeting Capabilities • On-demand meetings (one-to-one and multiparty) • Move from Microsoft Outlook®to IM to full audio/video/data sharing session in a few clicks • Drag to quickly add contacts to online meetings • Multiparty PC-based audio/video (up to 250 attendees)* • View participants and content at the same time • Rich data sharing options • Screen sharing • Application sharing • Microsoft PowerPoint® upload • With asynchronous viewing for participants • Virtual whiteboard • Polling • Q&A via IM window • Attachments (attendee handouts) • Lobby for admitting attendees • Client-side recordings * Multi-party A/V might be disabled in some countries in order to comply with regulatory requirements

15. Scheduling Online Meetings • Users can schedule Lync meetings through Outlook using the Lync Outlook plug-in. • The Outlook plug-in is included as part of Lync client installation. • No Outlook Web App scheduling capability is available at Office 365 GA. • A web scheduler is planned for late 2011. • Outlook delegation is supported for scheduling for online meetings • It is possible to append custom text to meetings invites using by the Exchange admin • The original meeting invitation text cannot be customized

17. Lync Online – Voice (Dial Tone in Lync) • Call landline phones and mobiles (PC-to-PSTN) • Forward, transfer • Simultaneously ring another number • Exchange voice mail integration Voice (Dial Tone) Voice (Dial Tone) PBX Replace N/A Future Release Lync Online (Cloud) √ √ Lync Server (On-premises) • Voice becomes available in Lync Online after Office 365 GA • Requires separate service from a Telco partner to connect to the public phone network (Phone numbers, PSTN termination)

19. PBX Replace Available in LyncServer Only • Branch office appliance • Fax and analog devices • Automatic E911 • Call Admission Control • Existing telephony integration • Call park, hunt groups PBX Replace PBX Replace N/A Lync Online (Cloud) √ Lync Server (On premises) • Cloud and on-premises coexistence options: • Lync Server integrates with Exchange Online (Office 365) for voice mail in the cloud • Splitting groups of Lync users between Lync Server and Lync Online available late CY11

20. Microsoft Lync Online – Capability Overview Voice (Dial Tone) Enterprise IM Conferencing PBX Replace √ √ N/A Future Release Lync Online (Cloud) √ √ √ √ Lync Server (On premises) Lync users can be hosted only on-premises or online (that is, they can’t split IM, conferencing, and voice)

21. Any Questions?

22. Thanks!

23. © 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.