Unit 2 Reservation

1. Unit 2Reservation In this unit, you will: A. Review days and dates. • B. Learn and understand conversations about reservations. • C. Learn how to make a reservation over the telephone.

2. Days and Dates • Section A • Directions:Listen to the sentences below and then repeat, paying attention to your pronunciation of the days and dates. • 1. Linda will be arriving this Saturday. • 2. Our new school semester begins on September 1st. • 3. The day before yesterday was March 31st. • 4. December 25th is Christmas, the most important holiday in Western • countries. • 5. Jane’s birthday is next Wednesday. • 6. Thanksgiving Day falls on the fourth Thursday in November. • 7. The earthquake took place early in the morning on January 12th, • 1974. • 8. The college entrance examinations are held from June 7th to June • 9th every year.

3. Days and Dates Key • Section B • Directions: You will hear eight sentences. In each sentence there is a day or date. Listen carefully and write it down as quickly as you can. The sentences will be spoken only once. • 1. Mr. Smith will leave this city on . • 2. The Browns moved to their new house . • 3. The sports meet is going to be held . • 4. is our National Day. • 5. Alice’s birthday is on . • 6. They were married on . • 7. There will be a big celebration on . • 8. We’ll make an appointment with Mr. Johnson for .

4. Days and Dates • 1. Mr. Smith will leave this city on Tuesday. • 2. The Browns moved to their new house last Wednesday. • 3. The sports meet is going to be held next Friday. • 4. October 1st is our National Day. • 5. Alice’s birthday is onthe nineteenth of February. • 6. They were married on August 5th, 2002. • 7. There will be a big celebration on the first of May. • 8. We’ll make an appointment with Mr. Johnson for March 3rd.

5. Questions How can I help you? Where would you like to go? Where would you like to travel to? When would you like to travel? What time would you like to dine? Is anyone traveling/dining with you? How many people will be traveling/dining with you? Answers I’d like to make a dinner/ticket reservation. I’d like to go to… I’d like to travel to… I’d like to begin the trip on … I’d like to make a reservation for ___ o’clock. Yes, there are ___ people traveling/dining with me. No, no one will be traveling/dining with me. There will be ___ people traveling/dining with me. No one will be traveling/dining with me today. Basic Skills Read and memorize the following expressions.

6. Listening Comprehension • Section A • Directions:Listen to the conversation. Then mark the answer you think is best. The conversation will be spoken twice. Before you listen, learn the following words and expressions: • Words & Expressions • reservation n.（旅馆房间等）预定，预约，保留 • make a dinner reservation 预订晚餐 • complain v. 抱怨，悲叹，控诉 • wedding anniversary 结婚周年纪念 • manager n.经理

7. Listening Comprehension Tape Script Key • 1. Why does Mr. Miller make the telephone call? • a. He wants to buy some ducks. • b. He wants to make a dinner reservation. • c. He wants to return the reservation book. • d. He wants to complain about the service. • 2. When will Mr. Miller be most likely to arrive at the restaurant in the evening? • a. At 5:10. b. At 7:50. c. At 4:00. d. From 5:00 to 9:00. • 3. Why does Mr. Miller make a reservation at the restaurant? • a. It is Mr. Miller’s birthday. b. It is Mrs. Miller’s birthday. • c. It is Mr. and Mrs. Miller’s tenth wedding anniversary. • d. Mr. Miller’s son gets married today. • 4. How many other people will be coming to the restaurant with Mr. Miller? • a. Eight. b. Ten. c. Nine. d. Eleven. • 5. Why does the woman ask Mr. Miller to wait for a moment? • a. She has to ask the manager first. b. She has to get the reservation book. • c. She cannot understand Mr. Miller. d. She hasn’t finished her work.

8. Listening Comprehension Key • [Phone rings] • Woman: Good afternoon, Beijing Duck Restaurant. • Man: Good afternoon, I would like to make a dinner reservation. • Woman: Just a moment, sir, while I get our reservation book. Okay. • When will you be coming to our restaurant? • Man: This evening around five. • Woman: How many people will be in your party? • Man: Ten. Could you please give us the largest room? It’s my wife’s • birthday. • Woman: That’s no problem. What is your last name? • Man: Miller. • Woman: Thank you for calling, Mr. Miller, and we will see you this • evening.

9. Listening Comprehension • 1. Why does Mr. Miller make the telephone call? • a. He wants to buy some ducks. • b. He wants to make a dinner reservation. • c. He wants to return the reservation book. • d. He wants to complain about the service. • 2. When will Mr. Miller be most likely to arrive at the restaurant in the evening? • a. At 5:10. b. At 7:50. c. At 4:00. d. From 5:00 to 9:00. • 3. Why does Mr. Miller make a reservation at the restaurant? • a. It is Mr. Miller’s birthday. • b. It is Mrs. Miller’s birthday. • c. It is Mr. and Mrs. Miller’s tenth wedding anniversary. • d. Mr. Miller’s son gets married today. • 4. How many other people will be coming to the restaurant with Mr. Miller? • a. Eight. b. Ten. c. Nine. d. Eleven. • 5. Why does the woman ask Mr. Miller to wait for a moment? • a. She has to ask the manager first. b. She has to get the reservation book. • c. She cannot understand Mr. Miller. d. She hasn’t finished her work.

10. Listening Comprehension • Notes for Language and Culture • 人们出差、出访、或宴请常常需要事先预订酒店、餐馆、会议室或者飞机票等等。在预订过程中要注意：（1）请求预订并说明原因；（2）请对方答复并进行确认。通常预订后都要进行确认回复，说明是否满足预订要求，如果不能满足要说明原因。 • 2. When will you be coming to our restaurant?该句时态为一般将来进行时，表达没有意图的将来，在此只是确认何时到餐馆用餐。而一般将来时经常表达将来的意图、打算。在陈述句的肯定式中，两种时态可互换使用，而在否定式或疑问句中则有不同意义，试比较： • Will you come to my party tomorrow? (表示邀请) • Will you be coming to my party tomorrow? (确认事实明天是否来)

11. Listening Comprehension • Section B • Directions: Listen to the conversation. Then decide if the sentences below are true or false. Mark the correct answer with a “√”. The conversation will be spoken twice. Before you listen, learn the following words and expressions: • Words & Expressions • available a.可利用的，有空的 • reserve v.预定 • pick up 拿 • travel agency 旅行社

12. Listening Comprehension Tape Script Key • 1. Ms. Shank wants to book a plane ticket. true false • 2. There are seats available on the 21st of July. true false • 3. Ms. Shank wants to travel to Harbin. true false • 4. Ms. Shank may pick up her ticket at the travel agency’s office. • true false • 5. Ms. Shank reserves a ticket for the 22nd of July. true false

13. Man: Good afternoon, how may I help you? Woman: I would like to book a ticket. Man: What kind of ticket would you like to buy? Woman: If possible, I would like to book a plane ticket. Man: Where would you like to travel to? Woman: I’d like to travel to Hainan on the 21st of July. Man: I am sorry. We have no seats available on the 21st. Woman: What about on the 22nd? Man: We have a few seats available then. Your flight will leave at 9 a.m. Is that okay? Woman: That’s no problem. Please reserve a ticket for me. Man: What’s your last name? Woman: Shank. Man: And your first name? Woman: Mollie. Man: Ms. Shank, your ticket has been reserved. You may pick it up at our office this afternoon. Woman: Thanks so much for your time. Man: No problem. It’s my pleasure. Listening Comprehension Key

14. Listening Comprehension Tape Script • 1. Ms. Shank wants to book a plane ticket. true false • 2. There are seats available on the 21st of July. true false • 3. Ms. Shank wants to travel to Harbin. true false • 4. Ms. Shank may pick up her ticket at the travel agency’s office. true false • 5. Ms. Shank reserves a ticket for the 22nd of July. true false

15. Listening Comprehension • Notes for Language and Culture • 1. If possible, …= If (it is) possible, …在条件状语从句中，如果从句和主句的主语相一致，或从句的主语为it，且从句的谓语动词为be动词，则可以省略“主语+be”。 • e.g. If (it is) necessary, I’ll meet you at the airport. • 如有必要我会在机场接你。 • 2. available present and ready for use 可用的；at hand 手边的；accessible 可获得的；obtainable 能得到的，可得到的 • e.g. These tickets are available for only one month. • 这些票的有效期只有一个月。

16. Listening Comprehension • Notes for Language and Culture • 3. What about …? ……怎么样？后接名词或动名词，用于提出建议, 也可以说 How about …? • e.g. What about a cup of coffee? 来杯咖啡怎么样？ • 4. pick up lift something up and take it away拿走，取走 • 5. It’s my pleasure. 当别人表达谢意时，礼貌的回答可以是： • Not at all./That’s all right./You’re welcome./It’s my pleasure./No • problem./Don’t mention it.

17. Listening Comprehension • Section C • Directions:Listen to the short passage and answer the following questions. The passage will be spoken twice. Before you listen, learn the following words and expressions:

18. Listening Comprehension • Words & Expressions • executive n.主管经理，执行者 • classy a.上等的，优等的，漂亮的 • inform v.通知，告诉，告知 • plead v.恳求，辩护 • nowhere ad.无处，哪里都不 • hang up 挂断电话 • pretend v.假装，装扮 • promptly ad.敏捷地，迅速地 • request n.请求，要求

19. 1. Whom did the busy executive want to surprise with dinner? He wanted to surprise . 2. Where did he decide to have the dinner? He decided to have the dinner at a nice . 3. What did the waitress tell him when he tried to make a reservation? . 4. How did he plead with the waitress in order to reserve a table? He asked the waitress to pretend that . 5. How did the waitress respond to the man’s last request? She promptly . Listening Comprehension Tape Script Key

20. Listening Comprehension Key • A busy executive was going to surprise his wife with dinner at a classy new French restaurant. When he called to make a reservation, the waitress informed him that all of the tables were booked for that evening. • Seeing that pleading with the waitress was getting him nowhere, he felt that he had to say something fast before she hung up the phone. So he asked her, “If you pretend that I am your son asking for this one little favor, what would you do?” • The waitress promptly hung up the phone.

21. Listening Comprehension Tape Script • 1. Whom did the busy executive want to surprise with dinner? • He wanted to surprise his wife.  • 2. Where did he decide to have the dinner? • He wanted to have the dinner at a nice French restaurant. • 3. What did the waitress tell him when he tried to make made a reservation? • All tables were reserved. • 4. How did he plead with the waitress in order to reserve a table? • He asked the waitress to pretend that he was her son. • 5. How did the waitress respond to the man’s last request? • She promptly hung up the phone.

22. Compound Dictation Tape Script • Section A • Directions: Write down the sentences that you hear. The sentences will be spoken three times. • 1. ____________________________________________________ • 2. ____________________________________________________ • 3. ____________________________________________________ • 4. ____________________________________________________ • 5. ____________________________________________________

23. Compound Dictation • 1. I would like to book a ticket. • 2. All seats for this flight are already reserved. • 3. How many days in advance can I make reservations? • 4. Where can I book an air-ticket? • 5. I’d like to reserve a table for two this evening.

24. Section B Directions:Listen to the passage and fill in the blanks with the missing words. The passage will be spoken twice. Before you listen, learn the following words and expressions: Words & Expressions airline n.航空公司，航线 e-ticket 电子机票 online a.在线的，在网上的 tracking code 识别码 previously ad.先前，以前 luggage n.行李 check in 登记，报到 itinerary n.路线，日程 Compound Dictation

25. Compound Dictation Tape Script • People have used paper airline tickets for a long time. However, in recent years it has become popular to ______________ an e-ticket. An e-ticket is an airline ticket that has been booked online. E-tickets are a good way for people and companies to save time and money. ______________ no longer have to do as much ______________, and waste as much paper. The e-ticket holds tracking codes that were previously kept on paper. This makes it easier to track luggage when ______________ from one city to another. Airline companies in certain countries also believe that e-tickets are more convenient for the passenger. A passenger can easily ______________, make changes to his itinerary, and avoid the possibility of losing his ticket.

26. Compound Dictation • People have used paper airline tickets for a long time. However, in recent years it has become popular to book an e-ticket. An e-ticket is an airline ticket that has been booked online. E-tickets are a good way for people and companies to save time and money. Airline companies no longer have to do as much paperwork, and waste as much paper. The e-ticket holds tracking codes that were previously kept on paper. This makes it easier to track luggage when traveling from one city to another. Airline companies in certain countries also believe that e-tickets are more convenient for the passenger. A passenger can easily check himself in, make changes to his itinerary, and avoid the possibility of losing his ticket.

27. Follow-Up Speaking • Section A • Before you listen and practice, learn the following words and expressions: • Words & Expressions • invite v.邀请 • look forward to … 期待，盼望

28. Follow-Up Speaking • I. Listen In and Speak Out • Directions:Listen to the conversation and repeat it sentence by sentence. • [Phone rings and a woman answers it] • Woman: Good morning! • Man: Good morning. This is Peter Smith. I’d like to make a dinner • reservation. • Woman: What time will you be coming to the restaurant, Mr. Smith? ① • Man: Today at 6:30 p.m. • Woman: Okay. How many people will be coming with you? • Man: Four people will be coming with me. ② • Woman: Good. We’ll see you this evening at 6:30. ③ • Man: Thanks. Goodbye!

29. II. Practice Directions: Act out the conversation by using the following expressions. (1) What time will you be coming to the restaurant, Mr. Smith? When are you coming to What time will you be arriving at When do you want to come to When will you be coming to (2) Four people will be coming with me. We are/have a group of five. I’d like to reserve a table for five. Please reserve a table for five. I have invited four guests to dinner. (3)We’ll see you this evening at 6:30. We’ll expect to see you at 6:30 p.m. The table will be ready when you come by this evening. We’ll be looking forward to seeing you this evening at 6:30. Follow-Up Speaking Sample

30. Follow-Up Speaking • III. Sample Conversation • [Phone rings and a woman answers it] • Woman: Good morning! • Man: Good morning. This is Peter Smith. I’d like to make a • dinner reservation. • Woman: What time will you be arriving at the restaurant this evening, • Mr. Smith? • Man: Today at 6:30 p.m. • Woman: Okay. How many people will be coming with you? • Man: I’d like to have a table for five. • Woman: Good. We’ll expect to see you at 6:30 p.m. • Man: Thanks. Goodbye!

31. Follow-Up Speaking • Section B • Before you listen and practice, learn the following words and expressions: • Words & Expressions • double a. 双人的，两倍的 • single room 单人间 • counter n.柜台

32. I. Listen In and Fill Out Directions:Listen to the conversation and fill in the blanks with the missing words, consulting the useful expressions in the box if you have difficulty. [Phone rings] A: Good evening, Seaside Hotel. ① B: I’d like to ② for Saturday. A: Would you like a single room or a double room? B: I’d like to book a double room. B: ③ A: Jones. B: Okay. Mr. Jones, we will see you on Saturday. Thank you for ④. A: You are welcome. Good night. (1) How may I help you? Can I help you? How can I help you? How can I be of service to you? (2) reserve a room make a reservation book a room (3) What is your surname? What is your last name? What is your family name? Under whose name would you like to make the reservation? (4) calling choosing Seaside Hotel Follow-Up Speaking Tape Script

33. Follow-Up Speaking • [Phone rings] • A: Good evening, Seaside Hotel. How may I help you? ① • B: I’d like to book a room ② for Saturday. • A: Would you like a single room or a double room? • B: I’d like to book a double room. • B: What is your last name? ③ • A: Jones. • B: Okay. Mr. Jones, we will see you on Saturday. Thank you for choosing Seaside Hotel ④. • A: You are welcome. Good night.

34. II. Practice Directions:Act out the conversation by using the following information. 1. evening Nanjing Grand Hotel book a room for three days from tomorrow a single room or a double room a single room Jordan see you tomorrow 2. morning Hongni Restaurant reserve a table for eight tomorrow afternoon a table by the window or by the counter a table by the window Huang see you tomorrow afternoon 4. afternoon the People’s Hall book a ticket for tonight’s play, “Cats” a seat in the middle or at the back a seat in the middle Cole deliver the tickets before 5:00 p.m. Follow-Up Speaking Sample

35. Follow-Up Speaking • III. Sample Conversation • A: Good afternoon, the People’s Hall. Can I help you? • B: I’d like to book a ticket for tonight’s play, “Cats”. • A: Would you like a seat in the middle or at the back? • B: I’d like a seat in the middle. • A: What is your surname? • B: Cole. • A: Okay, Mr. Cole, we will deliver your tickets before 5:00 p.m. Thank you for calling. • B: You are welcome. Goodbye.

36. 制作：译林出版社高等英语事业部