University of Aberdeen College of Physical Sciences Course Co-ordinators & Teaching Staff Forum

1. University of Aberdeen College of Physical Sciences Course Co-ordinators & Teaching Staff Forum Paul Garnham Recruitment Co-ordinator, Shell EP Europe 20 December 2004

2. Contents • Quick intro to Shell • What Shell looks for in candidates • The recruitment process

3. Shell at a glance • Serving more than 25 million retail customers a day • Operating in more than 145 countries • 119,000 employees • Net income of $12.5 billion • Just under one million shareholders • Gross sales proceeds of $269 billion • Capital investment of $14 billion • Capital employed $96 billion • Crude oil production 2.33 million barrels a day • Total oil sales 12.2 million barrels a day Source: Annual Reports, May 2004

4. Shell staff worldwide UK8,000 Netherlands11,000 Canada, Centraland South America15,000 Middle East, Africa,CIS and Asia Pacific28,000 Others-Europe27,000 USA30,000 Source: SEC Form 20-F, June 2004

5. Shell in the UK • £7 billion investment in the UK over the last decade. • 12% of Shell Group’s capital invested in the UK, creating 10% of its profits. • Employs around 8,000 people directly, between 60,000 to 80,000 indirectly. • Produces 24% of UK’s oil & 23% of it’s gas. • Manufactures 15% of the UK’s oil products (petrol, aviation fuel, heating oil etc).

6. Shell EP Europe Norway EP Europe Denmark Ireland Netherlands United Kingdom Germany Austria Italy

7. Degree versus career

8. What Shell looks for in candidates • Academic Record • Academic record is one key factor in the assessment of the application • Skills & Achievements • Extra-curricular activities and achievements are strong evidence to help us forecast future performance • Technical Skills • Technical skills are both essential and highly valued • CAR • Capacity, Achievement, Relationships

9. Capacity • Analyses data quickly and learns fast • Identifies critical issues despite incomplete or ambiguous data • Analyses outside existing boundaries • Identifies implications and linkages • Manages uncertainty within complex environments to produce creative workable solutions • In other words, the analytical ability to place problems in a wide but relevant perspective

10. Achievement • Has drive and enthusiasm to set themselves and others challenging targets • Delivers results • Demonstrates resilience when faced with setbacks • Responds resourcefully when faced with conflicting priorities or changing demands • Is courageous in tackling unfamiliar problems • In other words, the ability to get things done

11. Relationships • Demonstrates honesty and integrity • Values and seeks diverse input from everyone regardless of background • Influences and motivates others • Communicates in an open, direct and clear manner • Builds constructive working relationships • In other words, the ability to work efficiently with others in a team

12. Shell’s recruitment process • Application form • Screening • Structured interview • Shell Recruitment Day • Job offer • Start work !