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Even SWAPS, a Rational Method for Making Trade-Offs. By Hammond, Keeney and Raiffa. Noora Pinjamaa and Sanna Tiilikainen. Decision-making problems & the promise of SWAPs. Decisions are difficult due to: Having only one objective is a rare luxury
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Even SWAPS, a Rational Method for MakingTrade-Offs By Hammond, Keeney and Raiffa Noora Pinjamaa and SannaTiilikainen
Decision-making problems& the promise of SWAPs Decisions are difficult due to: Having only one objective is a rare luxury Each objective has its own basis of comparison You're not just trading off apples and oranges you're trading off apples and oranges and elephants Why SWAP? The promise: To simplify complex decisions, start by simplifying the trade-offs
How to SWAP: When having a complex problem, start by creating a “Consequence table” • How to do it: • List your alternatives • List consequences (use consistent terms) • Do this for each of your objectives
Example: A Consequences table for choosing a new job Most wanted: Flexibility, good salary
Why do a consequences table? • Without a consequences tableimportant information can be overlooked and trade-offs can be made haphazardly • A consequences table makes all the information visible simultaneously
Using a Consequences table for reducing the number of options to choose from 1/2 • Next step: (subjective) • Eliminate dominated alternatives • = lower in the ranking for you • Start by looking for • “practical dominance” • = lower value for you in practice
Using a Consequences table for reducing the number of options to choose from 2/2 • Still too many options left? • Next step: • Rank objectives in each alternative • use numbers if you can
Is this working? Keep looking for alternatives that have only one advantage etc.. But ..this is probably not enough, if you are faced with a complex decision
Time to bring in the even SWAP • Process: (mechanical) • First, determine the change necessaryto cancel out an objective • Second, assess what change in another objective would compensate • Basically: “How many bananas would you • have to pay to get one orange” • Note1: you do not need to prefer oranges to do this, • just use the prices/kilo for comparison • Note2: you need to know the prices/kilo to do this
Example: Making profit vs. market share “even” for a SWAP Objective: To Franchise or not, when you want maximum profit and increase in market share
How to do it: Making question profit vs. market share “even” for a SWAP Question1: How many % increase in market share would you gain if you reduced your profit from 25 to 10? Question2: Profits being even, which % dominates (=is bigger)?
The question is again:Is this working?(in real life, with no “price tags” attached ) Answer: You can keep on doing SWAPs, but calculating can only bring you so far Next step: Real-life situations need subjective valuations
Getting closer to the real life 1/5Objective:Renting optimal office space(Both personal and customer demands) Answer: You can keep on doing SWAPs, but calculating can only bring you so far Next step: Real-life situations need subjective valuations
Getting closer to the real life 2/5Ranking table used, and still too many options left
Getting closer to the real life 3/5..still too many options left Time to bring in the subjective even SWAPs: -”evening” the commuting time and customer access to eliminate commute
Getting closer to the real life 4/5..still too many options left Time to “even” office services and monthly cost, to eliminate services + one alternative(Baranov is “dominated”)
Getting closer to the real life 5/5..still too many options left Final countdown: “Even” office size and monthly cost … And you have awinner! (Montana)
The question is again:Is this working? Answer: -you will need some guidelines Next step: -Have a look at these and decide
How to do it in real life • “The art of the SWAP” • (advice from the authors) • Determining the relative value of different consequences – the essence of any trade-off process-is the hard part • Every swap is unique, requiring subjective judgment • Make the easier swap first • Concentrate on the amount of the swap, not on the apparent importance of the overall objective • Concentrate on the importance of the amount in question
Conclusions • (From the authors) • Goal of the method: Simplify the trade-offs • Remember that the value of an incremental change depends on what you start with • Even after the method you need to deal with subjective decisions • Seek out solid information • Make consistent swaps
The question is again:Is this working? • Question: • What do you think?