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Performance Measurement: Disaster Services

Performance Measurement: Disaster Services. Housekeeping. All calls will be on mute until the end of particular sections of the presentation. I’ll stop at a few points to allow for your participation You can use the chat feature if you prefer to submit questions in writing

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Performance Measurement: Disaster Services

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  1. Performance Measurement: Disaster Services

  2. Housekeeping • All calls will be on mute until the end of particular sections of the presentation. I’ll stop at a few points to allow for your participation • You can use the chat feature if you prefer to submit questions in writing • This presentation and a FAQ will be sent out after the webinar

  3. Goals Increase awareness of relation between site performance measures, the mission of your organization, and WSC’s interests Understand how to implement and use practical tools and strategies to gather & document your data

  4. 2013-14 Applications • PROBLEM: The need in your community • INTERVENTION: The activities of AmeriCorps members and community volunteers supported by members • EVIDENCE: Data or research that supports the likelihood that your interventions lead to the intended outcome • OUTCOME: The change that occurs because of the intervention

  5. Quantitive Data Performance Measures • Primary • Site Building Capacity • Volunteer General information

  6. Disaster ServicesPrimary Performance Measure Statewide Goal • Output: 60,000 individuals will be trained in disaster preparedness. Actual: 50,222 individuals were trained (2012-13) • Outcome: 45,000 individuals will indicate increased knowledge and/or confidence in their ability to respond personally in the event of a disaster. Actual: 32,460 individuals indicated increased knowledge and/or confidence (2012-13)

  7. How many individuals participated in disaster preparedness training supported by an AmeriCorps member? Document the individuals who participated in training Tools include: • Participant sign in sheets • Class rosters • Statement signed by an official representative

  8. Participant Sign in Sheet

  9. How many of the people trained are considered economically disadvantaged? Determine and document economic status with: • US Census data(majority of group must be at/or below 80% of county’s median income) • Majority of students in school eligible for free or reduced lunch • Eligibility for TANF, food stamps, Medicaid, or Section 8 vouchers If 51% of a group are “economically disadvantaged”, the whole group may be designated as such

  10. Documentation of Economically Disadvantaged Status

  11. How many individuals were trained and indicate that they have increased knowledge or confidence? Survey the participants to assess whether they have increased knowledge or confidence • Written paper survey • Alternatives to written surveys Group is too large to survey individually? Mini-presentations at tabling events?

  12. Written Survey Example

  13. Picture Survey Example(thanks to the American Red Cross Western Washington Chapters)

  14. Mini Quiz Example

  15. Mini Presentation Survey Example

  16. How many people completed a survey? If the # entered here is less than the # of total participants, choose from the following list: • Survey was not available • Participants did not return survey • Participants too young to respond • Participants unable to respond due to physical or cognitive disabilities • Participants not fluent in written language • Other

  17. Building Capacity (Volunteer Measures) • the number of NEW volunteers • the number of new and returning volunteers • how many are baby boomers • how many are veterans • the number of total hours they donated

  18. Volunteer Sign in Sheet Example

  19. General Information • How many disadvantaged children/youth were served? • How many individuals were mentored? • How many individuals were assisted in living independently? • Disaster assistance

  20. Tips for quarterly reports in Google docs • Enter your data once • Answer every question • If it doesn’t apply, enter “0”. • The last quarter ends after the members’ term ends. You are still expected to submit data even if a member has completed the term of service. • Projects can include data from disaster preparedness trainings between 7/15 and 8/30 (after the AmeriCorps members leave) given that the volunteers have been trained by the members and the curriculum and schedules have been developed by them. 

  21. Quarterly Reporting to WSC Quarter 4 Report Due 09/13/14 for period 06/01/14 to 08/31/14 The link to the electronic Quarterly Report for your focus area will be sent to your site by email about 2 weeks before the due date. Quarter 3 Report Due 06/14/14 for period 03/01/14 to 05/31/14 Quarter 2 Report Due 03/15/14 for period 12/01/13 to 02/28/14 Quarter 1 Report Due 12/13/13 for period 9/01/13 to 11/30/13

  22. Records Retention • Retain performance measurement documentation for 7 years from the close of the contracted program year. • This retention schedule is a state and federal requirement. • Documents to be retained include but are not limited to: attendance rosters, surveys, volunteer data

  23. Google docs Report • Contact Kris Smock if you want the link to the report in Google docs. 360-725-9537 or ksmock@esd.wa.gov

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