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GSE Training and Certification

GSE Training and Certification Pete Stevenson Vice President ECS Staff Development Manager JPMorgan Chase For GSE Training and Certification Working Group 26 January 2006 Agenda Introduction JPMC Objectives Mainframe Discipline Certification Current IBM Certifications

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GSE Training and Certification

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  1. GSE Training and Certification Pete Stevenson Vice President ECS Staff Development Manager JPMorgan Chase For GSE Training and Certification Working Group 26 January 2006

  2. Agenda • Introduction • JPMC Objectives • Mainframe Discipline Certification • Current IBM Certifications • Technology Certifications • Proposed Working Group Objectives

  3. Introduction – Pete Stevenson • Have been in IT for 26 years • Started as a Trainee technical programmer in 1980 • Quickly moved into Storage Management • Stayed in Storage Management until 2005 • Chair of GSE UK Storage working group for 6 years during 1990’s • Moved into Recruitment/staff development role in April 2005

  4. JPMC Objectives • Attract new (younger!) staff to Mainframe environment • Provide a structured career path for Mainframe Technicians • Provide structured development & training programs for Mainframe Technicians • More effectively measure staff/ECS progress against objectives and development plans • More effectively assess technical skills of technicians • More effectively assess technical skills of potential employees • Do they have all of the skills that they say they have? • Enable more effective targeting of resources

  5. Discipline Certification • Industry recognised and global (U.S, EMEA & AP) • Provides external qualification • Multi – Level • Basic (Assistant) • Intermediate (Engineer) • Expert (Consultant) • Based on any combination of work experience and formal training • Obtained by formal examination • Written • Practical • Re-take every 2 – 3 years to keep current • Can be linked to job grade • Career path framework? • Could form part of recruitment process (if you don’t have it..sit it!)

  6. Discipline Certification contd… • Can IBM do it? • Recognition of external bodies essential • IBM • GSE • BCS • Others? • Discuss and fine tune as necessary the final proposal

  7. Discipline Certification next steps • Approach professional bodies to obtain official recognition • Continue working with RSM • For more Info go to www.rsm.co.uk • Form GSE working group • Work with IBM to obtain official recognition • z/Series university program

  8. Current IBM Certifications • zSeries Technical V1 exam • IBM Business Partners • IBM Technical Sales Support Staff • Possibly an option for z/Series Architect/Solution Designer • Aims to promote IBM products over ISV • Storage • IBM Product specific • No offering for Storage discipline • DB2 (Technology certification) • Many different offerings • Could be adopted by JPMC • More Technical • Multiple Choice • Currently used by Royal Bank of Scotland • CICS, Performance, Security, z/OS Systems Programmer, Network, Operations • No certifications offered • All except DB2 sales driven

  9. Technology Certification - What we would like from IBM • Officially recognise and adopt MTP • Participate in Oversight of exams • Build multi level certification programs for individual technologies e.g. • Processors • FICON • z/OS • VTS • ESS • SMS • HSM • JES2 • VTAM • Omegamon • Provide SME’s for Customers and IBM • Improved problem determination/resolution capability • SME’s help train other staff

  10. Technology Certification • What vendors do we want to include? • CA • ASG (TMON) • BMC • EMC • HDS • STK • Innovation • Compuware • Software AG • SAS • Sterling Commerce • SEA • Mobius • Provide SME’s for Customers • Improved problem determination/resolution capability • SME’s help train other staff • POC for vendors to provide regular product updates

  11. Proposed Working Group Objectives (for discussion) • Attract new (younger!) staff to Mainframe environment • Facilitate provision of a structured career path for Mainframe Technicians • Facilitate Provision of structured development, training and certification programs for Mainframe Technicians • Work with vendors & training companies • Provision of high calibre training and certification programs • RSM MTP Certification • Progress development/availability • Governance • Recognition of qualification • GSE • IBM • BCS • Others (ITQ?) • Continuity • IBM z/Series University Program • Work with IBM/Universities to progress roll out • Encourage Mainframe users to become involved

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