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N-TEN Session 3B Transition to Sustainability-Field Operations and Support

N-TEN Session 3B Transition to Sustainability-Field Operations and Support. Larry Wentz, Moderator National Defense University Center for Technology and National Security Policy 17 October 2005. Session Participants.

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N-TEN Session 3B Transition to Sustainability-Field Operations and Support

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  1. N-TEN Session 3BTransition to Sustainability-Field Operations and Support Larry Wentz, Moderator National Defense University Center for Technology and National Security Policy 17 October 2005

  2. Session Participants • Rafal Rohozinski, Advisor to UN and other International Organizations (By phone from Gaza) • Alfred Nakatsuma, USAID/OTI • Dr. Gary Garriott, Winrock International • Dr. Eric Rusten, AED Center for Applied Technologies

  3. Take Aways • Understanding affected nation information culture and needs • How is information used and how do they get information • Intended and unintended consequences of ICT modernization • Information Communications Technology (ICT) is an enabler • Security, governance, economic and social well-being capacity building • Needs to be given early priority and attention for recovery, reconstruction and development • Need an ICT capacity building strategy and plan • Guide investments and synchronize implementation • Business practices to plan, manage, operate and sustain ICT capabilities

  4. Natural or Manmade Disaster Time Phased Situation Affected Nation After Incident “As Is ICT” Affected Nation Before Incident “Baseline ICT” ICT Capacity Building Reconstruction Responder, Surge and Recovery ICT Capacity Building Affected Nation “Developed ICT”

  5. Lines of Operation for Recovering, Reconstructing, Developing and Sustaining Affected Nation ICT Military and Border Security Emergency Services (Police, Fire, Rescue) Judicial and Penal System Government Leaders Government and Private Sector ICT Ministry ICT Ministry ICT Ministr ICT Ministry ICT Kiosks (Call Centers, Internet Café) Mass Public Communications (Face-to-Face + Speakers + Radio/TV + Print ) Public Telecommmunications (PSTN, Cellular, Data Networks, Tx) (Surge capacity + Recovery + Reconstruction + Development)

  6. Affected Nation Information and ICT Capacity Building Multinational Responders (Mil, Civ Gov’t, IO, NGO) Kiosks (Call Centers, Internet Café) Responder ICT Surge Capacity Development Reconstruction Sustainment Recovery Nation ICT (Surge capacity, Recovery, Reconstruction, Development, Sustain) Kiosks (Call Centers, Internet Café) Affected Nation ICT Capacity Building (Military, Civilian Gov’t, IO, NGO, Industry) Public Communications Mass Public Communications (Face-to-Face + Speakers + Radio/TV + Print )

  7. Business Process Model for Planning,Recovering, Reconstructing and Developing Affected Nation ICT Affected Nation ICT Incident (Natural Disaster or Conflict) Response Pre-incident Planning • Sustainment • ICT Policy, Regulations and Laws • Military C3 • Emergency Services • Police, Fire, Rescue • Public Voice and Data Services • Coverage • Local, Regional • International Access • Functional Capabilities • PSTN • ISP/Internet • Cellular/Wireless Data • Transmission • Microwave/Fiber/Cable • Satellite • Radio/TV/Print • Business practices • Government Nets • Communications • Cellular and Voice Switched • HF, VHF, UHF, Satellite • Information Systems • e-Government/Ministries • e-Education/Health • e-Commerce Civil-Military ICT Strategic Plan (the “To Be”) Information culture ICT Policy/Legal Vision Strategy Architecture Plan Funding Implementation --------------------- Baseline ICT (the “As Is”) Population information culture and habits ICT Policy and Legal Infrastructure Coverage/Capacity Functionality A/O/M and Net/Sys Mgt Business practices Mgt/Technical skills Suppliers and logistics Military or Civilian Lead ICT “As IS” Assessment and Surge/Recovery Security (Military C3 and Emergency Services ICT) and Governance • Info and ICT Services • CMOC/CIMIC Ctr • Cell on Wheels • WiFi Hot Spots • Kiosks • Call centers • Internet cafés • LMR, HF, VHF, UHF • Satellite phones • AM/FM Radio/Print • Distribute free • Cell phones • Laptops • AM/FM radios ICT Development Civilian Lead ICT Reconstruction Public, Civil Gov’t, and Emergency Services ICT • Info and ICT Services • HIC/IMC • Cellular,Wireless Data • Internet/ISPs,PSTN,Tx • VSAT Nets, Satellite phones • Kiosks • Call centers, Internet cafés • LMR, VHF, UHF • AM/FM Radio/TV/Print Transition to Nation and Private ICT Industry Investments ICT Recovery Plan ICT Reconstruction and Development Plan

  8. Way ahead • Create an environment of willingness to cooperate and share information • Develop affected nation ICT business models • Responding and capacity building • Long term sustainment of services • Create toolkits and best practices

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