Flowcharts

1. Flowcharts The following sample flowcharts are easy to customize. Simply click on a word, shape or rule to edit, change color or adjust an element. Contents • Slide 2: Basic Flowchart Shapes and Definitions • Slide 3: Flowchart Example: Brewing Coffee • Slide 4: Flowchart with Horizontal Swimlanes • Slide 5: Flowchart with Vertical Swimlanes A “Swimlane” indicates the department or system responsible for a specific part of the workflow or process.

2. Basic Flowchart Shapes and Definitions Off PageConnector Start / End Project / Task Input / Output The start or end of a workflow. Process or action. Data: Inputs to, and outputs from, a process. Connector used to connect one page of a flowchart to another. Decision Split or Merge Decision point in a process or workflow. Upright indicates a process split, inverted indicates a merge of processes. ManualInput Document Connector Prompt for information, manually entered into a system. Document or report. Used to connect one part of a flowchart to another.

3. Flowchart Example: Brewing Coffee Sugar Cream Finish Add Water Add Filter Add Coffee Start Coffee Grinder Task Merge Inputs Drink Grind Beans Document Pour Coffee Pot Inputs Decision Decision Yes Read Instructions Coffee Mug Coffee Mug No Yes Manual Input No Task Brew

4. Flowchart with Horizontal Swimlanes Decision Start Input Finish No Yes Department Task Manual Input Department Group Three Merge Document Department

5. Flowchart with Vertical Swimlanes System Three System Four System One System Two Process Improvement Start Review data Produce Documents No Process Improved? Input / Output Yes Change Process Completed