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Join the SAAS National Conference & NIATx Summit's pre-conference workshop on understanding key issues and barriers in implementing electronic behavioral health records. Learn from experts about terminology, business cases, readiness, trust, relationships, creating messages, taking action, decision-making, staff training, installation, improvement, and adoption challenges. Discover strategies to overcome organizational barriers and improve clinical and administrative outcomes.
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SAAS National Conference & NIATx Summit July 11, 2010 Pre-Conference Workshop Implementing Electronic Behavioral Health Records: Understanding Key Issues & Barriers – Session III – Learning from Experts
Agenda 8:30am – 8:45am Introduction 8:45am – 10:15am Basics: Terminology, Business Case, Readiness 10:15am – 10:30am Break (206) 10:30am – 12:00pm Impact: Trust & Relationships 12:00pm – 1:00pm Lunch (206) 1:00pm – 2:30pm How: Learning from Experts 2:30pm – 2:45pm Break (206) 2:45pm – 4:15pm Taking Action: Developing Your Message & Plan 4:15pm – 4:30pm Wrap-up
Deciding to Adopt • Why Adopt? • Making the Decision • Business Case (i.e. Pain-Points) • Other?
Readiness & Organizational Barriers • Infrastructure & Equipment • Staff Knowledge & Skills • Employee Perspective & Resistance • Change Leadership
Product & Vendor Selection • Identifying Needs (workflow, user) • Evaluating Vendors
Project Management • Timeline (realistic) • Budgeting (process, improvement opportunities) • Labor Allocation (implementation team) • Communication (updates, user feedback)
Installation & Improvement • Customizing vs. Adapting • Standardizing Workflows • Converting Patient Information (paper-electronic) • Mental Health vs. Substance Abuse • Data Privacy (42 CFR) • Data Security • Measurement & Evaluation (outcomes, satisfaction) • Plan-Do-Study-Act (opportunities)
Staff Training • Environment & Format • Budgeting • On-going Support (new staff training) • Lessons Learned
Going “Live” • Strategy • Lessons Learned
Organizational Impact • Adoption Benefits (clinical, administrative) • Adoption Challenges (clinical, administrative)