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Learn HR best practices to excel in your role, understand disciplinary issues, and differentiate between expatriates and repatriates.
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Operation Manangment By Asst. Prof. Dr. Kevin Wongleedee Director of ILPC
What is HR motto? Put the right man on the right job in the right place and at the right time.
Name has been changed… • 1. Personal administration “Viewed as administrative tool” • 2. Personal management “Viewed as management tool” • 3. Human resource “Viewed as great resource of company” • 4. Human capital “Viewed as great asset of company”
HR scorecard • 1. Staffing • - Find the best talented person • 2. Developing • - Train the best to be the super best • 3. Performing • - Let them do the best job for company • 4. Learning and improving • - Allow them to learn and improve to become “Best Practice”
What is the best employee? It is a person who has a best job performance, the best attitude, and the best character.
What are the benefits of being the best employee? • - get more power • - get promoted to a high position • - get a recognition • - get a raise
How to be the best employee? • 1. Learn to do your job and do it well. • - Increase your experience, get a regular training, and make your boss depends on you for important assignment. • 2. Always be part of solutions, not part of problem. • - Try to be known as problem solver, not a complainer.
How to be the best employee? • 3. Be able to contribute to the growth and profit of the company. • - Choose to do an extra work or focus yourself to directly produce something that benefit the company. • 4. Dedicate to your job and duty above and beyond what your boss ask you to do. • - Work hard and do more than what your boss ask you and other employees to do. • 5…………………
Common Disciplinary Problems • 1. Attendance problems • 2. Dishonest and related problems • 3. Work performance problems • 4. On-the-job behavior problems
1. Attendance problems • - Unexcused absence • - Late and chronic late • - Chronic absenteeism • - Leaving without permission
2. Dishonest and related problems • - Theft • - Falsify work records • - Punching other time card • - Willfully damaging company property • - Falsify employment records
3. Work performance problems • - Failure to complete work assignment • - Producing substandard products and services • - Failure to meet establish production requirement • - Failure to attend meetings and training
4. On-the-job behavior problems • - Failure to report injuries • - Carelessness • - Sleeping on the job • - Sexual harassment • - Using abusive and threatening language with co-workers or supervisors • - Possession of illegal drugs • - Possession of firearms, knife, dynamite, and etc.
Expatriate • Expatriate: To send someone to work and live in foreign country • Example : John Doe is a US manager whose company is Dell, USA. His company sends him to work in Dell branch of Thailand .
Repatriate • Repatriate: To send someone back to his own country. • Example : John Doe is a US Manager who works in Dell, Thailand . Now Dell company, USA wants him to go back and work at Texas branch, USA.
Assignment # 1 • 1. Explain the differences between expatriate and repatriate. • 2. What are Common Disciplinary Problems for employees? Explain. • 3. What are HR scorecard? Explain. • 4. List and explain five ways to be the best employee.