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Building An Effective Coordinated Entry System

Building An Effective Coordinated Entry System. The pursuing housing success conference Thursday, February 7, 2019. Session Presenters. Maddi Zagraff - The Planning Council overseeing Greater Virginia Peninsula Homeless Consortium (GVPHC) and Southeastern Virginia Homelessness Coalition

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Building An Effective Coordinated Entry System

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  1. Building An Effective Coordinated Entry System The pursuing housing success conference Thursday, February 7, 2019

  2. Session Presenters • Maddi Zagraff - The Planning Council overseeing Greater Virginia Peninsula Homeless Consortium (GVPHC) and Southeastern Virginia Homelessness Coalition • Mary Frances Kenion - Arlington, VA overseeing Arlington County Continuum of Care • Sam Shoukas – George Washington Regional Continuum of Care overseeing Fredericksburg Regional Continuum of Care (FRCoC)

  3. CONTINUUM OF CARE (COC) A federally mandated network of organizations working together toprevent and end homelessness in a given region through a strategic planning process.

  4. CONTINUUM OF CARE (COC)

  5. COORDINATED ENTRY An approach to coordination and management of a crisis response system’s resources that allow users to make consistent decisions from available information to efficiently and effectively connect people to interventions that will rapidly end their homelessness.

  6. PLANNING

  7. Guiding principles A Coordinated Entry System: • Allows anyone in need of assistance to know where to go to access services, be assessed in standard/consistent way and connect with the housing/services that best meets their needs; • Ensures clarity, transparency, consistency, and accountability for clients, referral sources and providers throughout the assessment and referral process; • Establishes standard, consistent eligibility criteria and prioritization standards; • Facilitates exits from homelessness to stable housing in the most rapid manner possible given available resources; • Promotes collaboration, communication, and sharing of knowledge regarding resources among providers; • Limits data collection to that which is relevant to the process.

  8. CORE ELEMENTS OF COORDINATED ENTRY • Access • Assessment • Prioritization • Referral

  9. Access The engagement point for persons experiencing a housing crisis can look and function differently depending on the specific community to include one or more of the following: • Crisis hotline • Access point facility (hospital, drop-in center, partner organizations, etc.) • Foster care system • School system • Justice system • Faith-based organizations • PATH/Outreach

  10. assessment A standardized process to assess housing needs, preferences and vulnerability that can include: • Diversion Assessment Tool • Homelessness Asset and Risk Screening Tool • Housing Barrier Assessment • Service Prioritization Assistance Tool (SPDAT) • Shelter and Diversion Screening Form • Vulnerability Assessment Tool • For more information on various screening tools, check out this resource: https://homelesshub.ca/sites/default/files/ScreeningforHF-Table-Nov17.pdf

  11. Prioritization During assessment, a household’s needs and level of vulnerability are documented to help the CoC target its inventory of community housing resources and services, ensuring that those with the greatest need and vulnerability receive the supports they need to resolve their housing crisis. Prioritization factors can include: • Where someone stayed the night before assessment • Vulnerability • Special subpopulations (Chronic homelessness, Veterans, Youth, Families, etc.) • Length of time homeless • Housing barriers • High-cost service users Many communities use a By-Name List as a real-time tool of people experiencing homelessness as a critical component of Coordinated Entry to facilitate better coordination and target resources.

  12. referral Households are referred to an appropriate intervention available through CoC resources and services in accordance with the CoC’s documented prioritization. Referrals can include: • Diversion • Prevention • Emergency Shelter • Transitional Housing • Rapid Re-housing • Permanent Supportive Housing

  13. PATH AND COORDINATED ENTRY • Access Point • By-name List Meetings • Referral Source • Link To Treatment, Resources And Housing • Bridge To Housing

  14. EFFECTIVE COORDINATED ENTRY: IMPACT Without Coordinated Entry With Coordinated Entry

  15. THANK you Mary Frances Kenion mkenion@arlingtonva.us Maddi Zingraff mzingraff@theplanningcouncil.org Sam Shoukas shoukas@gwregion.org

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