Using Data to Improve Your Outcomes

Using Data to Improve Your Outcomes CSI-RI Best Practice Sharing Conference Friday January 21, 2011 Hillside Family Medicine Chris Campanile, MD Jessica Spellun, Quality Assistant

OPTIONS: You Can…. • Not Collect Data • Collect Data and Do Nothing With It • Collect Data and Discuss It • Collect Data, Discuss It, and Act on It

You Can’t Improve What You Don’t Measure

Organizational Structure • Designate a core Quality Team • Physician Champion • Administrator/Practice Manager • Data/Quality Assistant • NCM • IT • Regular Meeting Times • Quality Team • Providers • All Staff

Formation of a Core Improvement Teamto Review Data and Oversee Process Changes

3. Patient Engagement 4. Data Flow and Documentation 2. Physician Prompts/Alerts 5. Reporting Evidence Based Data That Drives Improved Outcomes 1. Decision Support 6. Analyzing/Sharing/Acting

Example: Mammography Screening

So You Have Data, Is It the Truth? Are we really only getting 40% of women 52-69 to get mammograms?

Tracking Data Trends Highlights Areas that Need Improvement How can we begin to improve our trends? Do we have an appropriate procedure for capturing data? Are mammograms being ordered regularly by the physician? Do patients understand the importance of a mammogram?

Example: Mammography Screening Patient Name

Data Flow and Documentation:Paper Results Quality Team Enters Data Into Reportable Field Results Received by Office Provider Reviews and Places in Quality Box Testing Completed by Pt

Data Flow and Documentation:Interface Results Results Auto-Populate Reportable Data Field Results Received Through Interface Provider Reviews Results Testing Completed by Pt

Reportable Data Fields

The Fruits of Our Labor Template prompting and a refined data capture process led to 24% improvement!

Being Able to Show Physician Identified Data

Tackling the Plateau Phenomenon • Coordinating More Timely Referrals • Better Utilization of the Clinical Team • Patient Outreach and Education

Using Data to Improve Your Outcomes

Using Data to Improve Your Outcomes

Presentation Transcript

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USING DATA TO IMPROVE PERFORMANCE

The Promise of Clinical Data Registries: Using Data to Improve Patient Health Outcomes

USING DATA TO IMPROVE STUDENT SERVICES

Using Data to Measure Outcomes

Using Data to Improve Indicator Outcomes.

USING HEALTH INFORMATION TECHNOLOGY TO IMPROVE CARE OUTCOMES

Using Data to Improve Student Achievement

Minnesota’s CJI: Collaboration on Using Data to Improve Outcomes

Using Data to Improve Learning and Improve Teaching