Knowledge Stations Jordan Telecentres Initiative Dr. Yousef Nusseir

1. Knowledge Stations Jordan Telecenters Initiative Knowledge Stations Jordan Telecentres Initiative Dr. Yousef Nusseir Director General, National Information Technology Centre Amman-Jordan YN-NITC-Jan/05

2. Knowledge Stations Jordan Telecenters Initiative H.M. King Abdullah II “ Creating Universal access to information and communication technology for all Jordanians as part of an effort to join the global economy and promote sustainable human development.” YN-NITC-Jan/05

3. Knowledge Stations Jordan Telecenters Initiative • Mission • Establish Information Technology Community Centers (Knowledge Stations) Throughout the Kingdom that would: • Create ICT Awareness (reaching rural population and women) • Provide ICT access to all Jordanians (equal access). • Train Jordanians on new age skills. • Contribute towards Building an Information Society YN-NITC-Jan/05

4. Objectives Knowledge Stations Jordan Telecenters Initiative • Bridging the digital divide among various communities within the Jordanian Society. • Enhancing capacity building for local community development. • Promoting economic opportunities and sustainability. • Complementing other national (e-government, Connecting Jordanians, e-learning) initiatives. • Engaging local communities in socio-economic development. YN-NITC-Jan/05

5. Knowledge Stations Jordan Telecenters Initiative • Organization Structure • Royal Commission for IT Community Centers, Knowledge Stations, was established, chaired by H.E. the Minister of Education and composed of four principle partners: • - Ministry of Planning. • - National Information Technology Center (Executing Agency). • - United Nations Development Programme. (UNDP) • - Badia Development Program. • A Project Management Unit (PMU was established within NITC. • Host Organizations-identified and contracted to manage the centers. YN-NITC-Jan/05

6. K.S Partnerships Knowledge Stations Jordan Telecenters Initiative • Royal Commission –MOE, UNDP, NITC, KAF • Executing Agency - National Information Technology Centre (NITC) • Project Management Unit (PMU) in partnership with Local Hosts: NGO’s, Municipalities, Voluntary orgs • Funding: Gov.,KAF, Donations YN-NITC-Jan/05

7. Knowledge Stations Jordan Telecenters Initiative • Overall 100 Centers • South Region Middle Region North Region 23 centers 42 centers 35 centers • Phase I 20 Centers • Phase II 22 Centers • Phase III 33 Centers • Phase IV 25 Centers • ----------------------------------------------------- • EACH K. STATION SERVES ON AVERAGE 53000 PEOPLE YN-NITC-Jan/05

8. Services Offered Knowledge Stations Jordan Telecenters Initiative Current: Walk in Internet access and National Information System.Walk in ICT support (printers, faxes, etc.)E-learning / English Language skills.Pilot social development services (leadership training, special needs, etc.)Training (basic and advanced)Word, PowerPoint, Excel, Internet, ICDL, Cisco Net Academy, AutoCAD, etc.Business development services. E-Services: Employment Development Loans, Vocational Training, etc YN-NITC-Jan/05

9. Knowledge Stations Jordan Telecenters Initiative Future: E - Services including ICT socio-economic development services (E - health and gender related programs) E - Government E - Learning YN-NITC-Jan/05

10. Knowledge Stations Jordan Telecenters Initiative Activities of Operational Centers(2001 – 2004) Operational Centers: 98 Number of Courses offered: 5740 Number of People trained: 55000 JOBS CREATED: OVER 700 YN-NITC-Jan/05

11. Walk In Services: No. of users:32000(60% Men – 40% Women) • Enhance Productivity Program: • 14 Centers with advisory services on project • development and micro-finance. Websites: - Main Central website www.jitcc.jo - 40 Center’s own websites • General Indicators 2003: • - Average Annually Courses per center: 30 • Average Monthly Courses per center: 3 • Average Monthly Trainees per center: 24 • Average Monthly Internet-users per center: 15 • Average Monthly Services’ users per center: 20 General Indicators 2004 Knowledge Stations Jordan Telecenters Initiative YN-NITC-Jan/05

12. Knowledge Stations Jordan Telecenters Initiative Relationship with other national ICT initiatives and programs • Ex Servicemen Training: Involving Several K.S’s in remote areas. • E-Learning Initiative: Compliment school activities. • E-Government Initiative: K.S’s will act as entry points and contacts sites. • The National Information System Network: All centers are connected online to NIS, • thus enabling citizens to access national information and data available on this • network. • The Enhanced Productivity Program (EPP): K.S’s act as vehicles for the provision • of consultations to help communities initiate income generating projects. • National Vocational Training Program: K.S’s are utilized in different locations YN-NITC-Jan/05

13. Key Considerations for Future Development Knowledge Stations Jordan Telecenters Initiative • The JITCC initiative has evolved into a pioneering reference in bridging digital divides. It is becoming an example to follow by many countries in the region. • Planning to make the centers self-sustainable. Centers not capable of self-sustainability will be supported • Pursuing an aggressive marketing promotion strategy to engage Communities. • In the less populated areas satellite centers will be established to offer the services needed • The strategy entails building the capacity of local community host organizations such as youth clubs, municipal entities and NGO’s to allow them to assume a leading role in the future development of their communities. YN-NITC-Jan/05

14. Knowledge Stations Jordan Telecenters Initiative • Ongoing Thrusts • Enhancing & Building Capacity: • PMU, Hosts, KS Management • Implementing Community Development Initiatives-Based on Needs • Increasing Coverage:15-20 New KS’s + Satellite Center • Building Strong Partnerships with other National Initiatives • Launching an Extensive Public Awareness campaign • Deploy Sustainability Models YN-NITC-Jan/05

15. Knowledge Stations Jordan Telecenters Initiative Thank You YN-NITC-Jan/05