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Problem Resolution Process

Problem Resolution Process. Margaret Wasserman mrw@windriver.com draft-ietf-v6ops-ipv4survey-apps-01.txt. Problem WG. Currently working on two documents Problem statement Problem resolution process recommendations COACH effort grew out of process recommendations. Process Recommendations.

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Problem Resolution Process

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  1. Problem Resolution Process Margaret Wasserman mrw@windriver.com draft-ietf-v6ops-ipv4survey-apps-01.txt

  2. Problem WG • Currently working on two documents • Problem statement • Problem resolution process recommendations • COACH effort grew out of process recommendations

  3. Process Recommendations • Near-Term Efforts • WG quality process improvement (COACH BOF) • Internal education effort (EDU BOF) • Grassroots tools improvements • More inter-working group communication • Long-Term Effort • IMPROVE WG • Determine mission, scope, values and goals • Make organizational and standards-track changes?

  4. Original WG Process Proposal • Develop WG processes to improve the quality and timeliness of WG output • Original process document recommended an iterative process improvement model for this effort • Wording removed from process document as "solution-istic"

  5. Process Improvement Method • Identify and prioritize a set of promising proposals for improvement. • Figure out what each proposal is trying to improve (in measurable terms) and define a metric to measure performance in that area. • Determine the current level of performance against the defined metric. • Institute each change in a few representative WGs (on a volunteer basis).

  6. Process Improvement Method • Measure the results to determine if each change was successful. • Make successful changes available IETF-wide, by publishing them in BCP RFCs. • As necessary, train WG chairs and other participants on the how to implement the successful improvements in their WGs. • Repeat as necessary.

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