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Presentation Outline. Background Shelter Assessment Implementation Strategies Public Service Impacts Next Steps. Presentation Outline. Background Shelter Assessment Implementation Strategies Public Service Impacts Next Steps. Background. Animal Services - Core Services.

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Presentation Outline

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  1. Presentation Outline • Background • Shelter Assessment • Implementation Strategies • Public Service Impacts • Next Steps

  2. Presentation Outline • Background • Shelter Assessment • Implementation Strategies • Public Service Impacts • Next Steps

  3. Background • Animal Services - Core Services • FL Statute Section 125, County Code Chapter 5, Resolution 2005-M-17 • Countywide service • 13 municipalities • 24 hours a day, 7 days a week, 365 days a year

  4. Background • Animal Services - Core Services • Field operations • Kennel operations • Adoption, rescue, fostering • Spay/neuter programs • Education and outreach events

  5. Background • Animal Intakes

  6. Background • Citizen Service Demand

  7. Background • FY ‘09 Initiatives • Community outreach • Partnerships with organizations to enhance animal care • Fundraising initiatives • Social media/OC website/TV • YouTube, Facebook, Craigslist, www.ocnetpets.com, CW18, FOX 35 News

  8. Background • FY ’09 Trends • 23,464 Animal intakes (-3%) • 4,952 Adoptions/rescues (2%) • 73,862 Customer visits (14%) • 14,712 Volunteer hrs (44%)

  9. Background • Purpose for Shelter Assessment • Canine distemper virus experiences – U.S. and FL. • Shelter virus experiences- April ‘09 and Jan. ‘10 • Sought expertise of UF veterinary medicine program – Jan. ‘10 • Assessed kennel operations and identified methods for disease management – Aug. ‘10

  10. Presentation Outline • Background • Shelter Assessment • Implementation Strategies • Public Service Impacts • Next Steps

  11. AS completed detailed operational questionnaires AS provided historical shelter data from ’07 to present UF shelter visit week of May 17th UF provided recommendations regarding population management and shelter health Short and long term action plans developed and are underway Shelter Assessment • Assessment Process

  12. Shelter Assessment • Findings - Strengths • Intake protocols • Animal husbandry • Returning pets to their owners • Adoption and foster programs • Volunteer program • Life-saving results above national average

  13. Shelter Assessment • Findings - Areas of Improvement • Additional housing capacity needed • Additional animal management protocols • Faster intake processing • Additional intake diversion • Add a targeted spay/ neuter program for dogs

  14. Shelter Assessment • Overcrowded Shelter Obstructions to Animal Flow-Thru Unclear Decision-Making Infectious Disease Outbreaks Overwhelmed Staff Crowding Loss of Community Trust Poor Welfare Decreased Life-Saving Capacity

  15. Shelter Assessment • Key Areas of Recommendation • Population Management • Animal Intake • Animal Husbandry • Behavioral Wellness • Veterinary Services • Animal Outcome • Management and Programs

  16. Presentation Outline • Background • Shelter Assessment • Implementation Strategies • Public Service Impacts • Next Steps

  17. Implementation Strategies • Upgrade Daily Animal Management Protocols • Diversion prior to impound • Triage animal impounds • Include behavioral evaluations in daily kennel rounds • Increased verification and accuracy of Chameleon data entries • Enhanced “open selection” process

  18. Implementation Strategies • Existing and On-going Improvements • Additional staff trainings • Revisions to standard operating procedures • Additional equipment and uniform purchases • Increased adoption campaigns

  19. Implementation Strategies • Facility Improvements: • Clinic kennel renovation • Expand cat housing area • Isolation zone for infectious dogs/ puppies • Separate housing for litters of kittens/puppies • Climate control for dog housing

  20. Implementation Strategies • Other Needs • Equipment (tunnel washer, global scanners, commercial washer/dryer) • Additional kennel staffing and uniforms

  21. Presentation Outline • Background • Shelter Assessment • Implementation Strategies • Public Service Impacts • Next Steps

  22. Public Service Impacts • Possible adjustment to hours of operation • Permanent closure of after-hours pavilion • Discontinue field pickup of owner surrenders • Schedule owner surrenders by appointments at shelter

  23. Public Service Impacts • Implement targeted spay/neuter programs • Modify feral community cat (TNR) program • Modify public trapping program

  24. Presentation Outline • Background • Shelter Assessment • Implementation Strategies • Public Service Impacts • Next Steps

  25. Next Steps • In partnership with UF, continue implementation of recommendations • Review funding needs as part of January budget amendment process • Update BCC on shelter assessment improvements- July 2011

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