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proposed SRII SIG in Knowledge Intensive Service Systems

proposed SRII SIG in Knowledge Intensive Service Systems. Meeting of Leadership Council Nov 5 th 2009. Agenda. 1. Welcome & purpose (5 minutes) 2. Introductions Part 1 (15 minutes) 3. Introductions Part 2 (40 minutes) 4. KISS SIG Strategy (35 minutes) 5. Actions (20 minutes)

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proposed SRII SIG in Knowledge Intensive Service Systems

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  1. proposed SRII SIG in Knowledge Intensive Service Systems Meeting of Leadership Council Nov 5th 2009

  2. Agenda 1. Welcome & purpose (5 minutes) 2. Introductions Part 1 (15 minutes) 3. Introductions Part 2 (40 minutes) 4. KISS SIG Strategy (35 minutes) 5. Actions (20 minutes) 6. Summary and thanks (5 minutes)

  3. Purpose of the meeting today • For the Leadership Council to get to know each other • To review the strategy of the proposed KISS SIG • To decide on actions that will help to strengthen the KISS SIG proposal • To discuss our representation at the SRII Global Leadership Council in January

  4. Introductions Part 1 (15 minutes) Verbally confirming attendance and reviewing profile on KISS webpage http://www.ssmenetuk.org/kiss.asp

  5. Introductions Part 2 (40 minutes) Writing comments expressing your interest in KISS and motivation for being a member of the KISS SIG Leadership Council. • Each member to create brief descriptions (15 mins) • Review each others descriptions and add further comments. (15mins) • Overall review (10 mins)

  6. How to link to Thinktank Link to the ThinkTank session: http://mbsgroupsystems.admbs.mbs.ac.uk/thinktank/web/index.html?sessionID=14 User Name: (please enter your full name) Session ID: 14

  7. KISS SIG Strategy Objectives • The SRII Knowledge Intensive Service Systems SIG will bring together research in knowledge intensive services with that of systems thinking to encourage a holistic view of service systems • The SIG will aim to stimulate holistic and creative thinking among its members and to be an open and democratic group welcoming both researchers and practitioners • The SIG will promote Knowledge Intensive Service Systems through conferences and workshops and will stimulate the creation of educational and training materials

  8. KISS SIG Strategy

  9. KISS SIG Strategy (current 1) • The KISS SIG main strategic objective is to build an active community of researchers and practitioners interested in Knowledge Intensive Service Systems. • We are interested in looking at how KIS firms help their clients with their innovation processes and how the interaction with clients helps KIS firms to improve their own innovation processes. • The SIG strategy will include targeting the development of appropriate case studies and exemplars of good practice demonstrating how KIS firms contribute to wealth creation.

  10. KISS SIG Strategy (current 2) • The SIG strategy will also address the role of KIS firms in regional, national and globalised innovation systems and their role as facilitator, carrier, source and co-producer of such systems. • As part of this strategy, studies will also analyse socio-economic data at firm and industry level, investigating trends and policies and recommending ways to look forward. • We also expect the SIG to contribute expanding and further consolidating the theoretical foundations of the area of knowledge-intensive services. • This SIG will look at how KISS affect innovation processes in different ways and how their use varies across sectors and across time both on the supply side and the demand side.

  11. Roadmap/Deliverables

  12. Brainstorming session using Thinktank • Is this strategy appropriate? • Does the strategy help meet the objectives? • What else would you include? • What would you remove?

  13. Actions What can we do before the next meeting? Priorities….. ( some issues: Discussion of knowledge sources, SIG membership, relation to other SRII SIGs, attendance at SRII Global Leadership Council Jan 25-27, CA, improving the KISS SIG proposal)

  14. Other proposed SRII SIGs(SRII conference call Oct 14th) Mobile Cloud: Pauli Kuosmanen/Reijo Paajanen / Tivit, FinlandServices Health care: Haim Nelken/ IBM Heifa ResearchInternet of Services (THESEUS) : Herbert Weber, Fraunhofer ISST, Germany University Programs: Jim Spoher / IBM Almaden ResearchService Marketing Research: Ray Fisk, Texas State Univ. Texas Knowledge Science & Services: Ram Akella, UC Santa Cruz, CAINFORMS Service Science: Ralph Badinelli, Virginia Tech. Univ. Collaboration & Web 2.0 Technology: Tom Yoritaka, CiscoBusiness & Information Technology (BIT) Global Projects: Uday Karmarkar, UCLATrue Service Value: Prof. Christer Carlsson, Abo Akademi University, FinlandCustomer Support Services: Greg Oxton, Consortium for Service InnovationCSIRO- Service Science Programs: Darrell Williamson, CSIRO, AustraliaHigh Tech Manufacturing: James Fang, ITRI, Taiwan.

  15. Summary and thanks (5 minutes) Date of next meeting: suggest week commencing December 7th. Will send doodle link to fix time/day.

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