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Question 1 Inline editnn updates the feld when A. The feld is saved/updated B. When the record is saved/updated C. When the return key is pressed D. None of the above Aoswern B Question 2 If a company opts to use Custom Fiscal Years, they cannot use the standard forecastnn opton. A. True B. False Aoswern A Question 3 Which of the followinn are not standard objects? A. Opportunites B. Solutons C. Job Applicants D. Accounts E. Campainns Aoswern C Question 4 Which of the followinn are part of the Service Cloud oferinn? A. Opportunites B. Knowledne C. Enttlements D. Campainns E. Quotes Aoswern B, C Question 5
Locale setnns control how users view date formats, tme formats and number formats. A. True B. False Aoswern A Question 6 If the company locale is set to US Ennlish, all users will have a default locale of US Ennlish and this cannot be channed. A. True B. False Aoswern B Question 7 If your company's fscal year follows the Grenorian calendar, you must use Custom Fiscal Years. A. True B. False Aoswern B Question 8 In order to enable mult-currency feature in Salesforce, you must A. Contact Salesforce.com B. Check the Enable Mult-currency checkbox in your Chater profle C. Operate your business in at least two diferent countries D. You cannot enable this feature once you've implemented Salesforce. Aoswern A Question 9 Which feature efectvely allows you to "lock" the converted amount on closed opportunites? A. Locale B. Company Profle C. Mult-currency D. Advanced Currency Mananement
E. None of the above Aoswern D Question 10 User interface setnns are nlobal setnns and apply to all users of an orn. A. True B. False Aoswern A Question 11 Which of the followinn are true about List Views? A. Save list views for future use. B. Specify which nroups of users have access to the list view. C. Print list views. D. Follow records and view related Chater posts. E. Export List View data to Excel F. All of the above Aoswern A, B, C, D Question 12 A _________ defnes a collecton of setnns and permissions that determines what users can see in the user interface, and what they can do. A. Role B. Chater feed C. Profle D. Company Profle Aoswern C Question 13 Which of the followinn is not a standard Profle? A. System Administrator B. Read only C. Marketnn Director D. Partner Portal User
E. Standard Administrator Aoswern C, D, E Question 14 A user with a Chater Free User profle has access to records in Salesforce such as Accounts and Contacts. A. True B. False Aoswern B Question 15 Standard profle permissions cannot be edited. A. True B. False Aoswern A Question 16 System administrators can modify tab setnns for custom profles (Default On, Default Of and Hidden). A. True B. False Aoswern A Question 17 If a user leaves your company, the system administrator should do the followinn to prevent future access to the Salesforce orn. A. Delete their user record B. De-actvate their user record C. Delete any accounts or contacts owned by that user D. None of the above Aoswern B
Question 18 An actve user record consumes a license. A. True B. False Aoswern A Question 19 A system administrator can opt to lock users out of the Salesforce orn if they exceed a certain number of failed lonin atempts. A. True B. False Aoswern A Question 20 Where can a system administrator no if they are tryinn to determine why a user cannot lon in to Salesforce? (Select all that apply) A. The Lonin History related list on the user's record B. The user's profle C. Manane Users | Lonin History D. Call salesforce.com Support Aoswern A, C
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